Program Administrator 2 (PN 20067540)

What our employees have to say:
BWC conducts an internal engagement survey on an annual basis. Some comments from our employees include:

• BWC has been a great place to work as it has provided opportunities for growth that were lacking in my previous place of work.
• I have worked at several state agencies and BWC is the best place to work.
• Best place to work in the state and with a sense of family and support.
• I love the work culture, helpfulness, and acceptance I've been embraced with at BWC.
• I continue to be impressed with the career longevity of our employees, their level of dedication to service, pride in their work, and vast experience. It really speaks to our mission and why people join BWC and then retire from BWC.

If you are interested in helping BWC grow, please

BWC’s core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across BWC departments. Most positions perform work on-site at one of BWC’s seven offices across the state. BWC offers flex-time work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am. Flex-time schedules are based on operational need and require supervisor approval.

What You'll Be Doing:

• Coordinate and manage all aspects of the BWC Certification Program, including application processes, participant eligibility, cohort scheduling, instructor support, and compliance with IACET standards.

• Design and implement advanced certification programming, including Level 3 curriculum development, capstone projects, and career pathway alignment in collaboration with internal stakeholders.

• Administer the Professional Certification Fund, ensuring equitable access, compliance with policies, and alignment with employee development initiatives across the agency.

• Lead cross-functional teams and collaborate with subject matter experts to develop program materials, policies, and long-term strategic goals that support organizational priorities.

• Oversee program communications and documentation, including promotional materials, FAQs, SharePoint content, graduation planning, and resolution of participant inquiries, while maintaining compliance with RIM and accreditation standards.

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

• Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

To Qualify, You Must Clearly Demonstrate:
4 yrs. trg. or 4 yrs. exp. in business administration management science or public administration.

• Or completion of undergraduate core program in business administration, management science or public administration AND 2 yrs. trg. or 2 yrs. exp. in supervisory, administrative &/or managerial position.

• 
  Or completion of undergraduate core program in academic field commensurate with program area to be assigned per approved Position Description on file AND 2 yrs. trg. or 2 yrs. exp. in supervisory, administrative &/or managerial position or staff position involving planning, research &/or policy/procedure development.
• Or 1 yr. exp. as Program Administrator 1, 63122.
• Or equivalent of Minimum Class Qualifications For Employment noted above
  
  Job Skills: Program Management
  Professional Skills: Analyzation, Attention to Detail, Critical Thinking, Confidentiality, Problem Solving

Major Worker Characteristics:
Knowledge of: human/public relations; program administration; fiscal management; project management; research techniques; general office practices & procedures; BWC policies & procedures; * BWC Performance Support & Training Department policies & procedures; continuing education principles; instructional design principles; continuous improvement principles*, learning management systems, records & information management, IACET accreditation standards*.

Skill in: use of personal computer and related desktop software (e.g., Windows, Outlook, Word, Excel, PowerPoint, SharePoint, MS Teams, MS Forms), operation of office equipment (e.g. scanner/fax machine, photocopier).

Ability to: follow detailed instructions in written, oral, picture or schedule form; comprehend written &/or verbal instruction, technical in nature; identify problems & apply principles to solve them; deal with many variable & determine a specific course of action; manage of multiple priorities; apply laws, rules, policies &/or procedures applicable to routine & non-routine inquiries; use proper research methods & techniques to gather data; collate & classify information about data, people or things; organize & coordinate many tasks simultaneously, maintain accurate records; keep confidential records; perform manual functions repeatedly; add, subtract, multiply & divide whole numbers; calculate fractions, decimals & percentages; use statistical analysis to make appropriate conclusions & action plans; read & record figures accurately; complete routine forms; prepare meaningful, concise & accurate reports; draft &/or edit administrative policies &/or procedures; proofread technical material, recognize errors & make corrections; develop good rapport with customers; answer routine telephone &/or email inquiries from internal & external customers; handle sensitive inquiries from government officials & the public; co-operate & work with many different levels of employees & external customers; handle sensitive inquiries from government officials & the public; co-operate & work with many different levels of employees & managers; attend meetings; work independently on most tasks.

(*) Developed after employment.

EEO & ADA Statement:
The State of Ohio is an Equal Employment Opportunity Employer and prohibits discrimination and harassment of applicants or employees due to protected classes as defined in applicable federal law, state law, and any effective executive order.

The Ohio Bureau of Workers' Compensation is committed to providing access and reasonable accommodation in its employment opportunities pursuant to the Americans with Disabilities Act and other applicable laws. To request a reasonable accommodation due to disability, please contact ADA Coordinator at 614-644-7811 or by email to: bwcada@bwc.state.oh.us.

Salary Information:
Hourly wage is expected to be paid at step 1 of the pay range associated with the position for candidates who are new employees of the state. Current employees of the state will be placed in the appropriate step based on any applicable union contract and/or requirements of the Ohio Revised Code. Movement to the next step of the pay range (a roughly 4% increase) will occur after six months, assuming job performance is acceptable. Thereafter, an employee will advance one step in the pay range every year until the highest step of the pay range is reached. There may also be possible cost of living adjustments (COLA) and longevity supplements begin after five (5) years of state service.

Transportation:
Position may require travel; therefore, persons occupying this position must be able to provide own transportation &/or legally operate a state-owned vehicle.

Educational Transcripts:
For any educational achievements to be considered during the screening process, you must at least attach an unofficial transcript that details the coursework you have completed.

All applicants must submit an Ohio Civil Service Application using the online Ohio Hiring Management System. Paper applications will not be accepted.

Background Check:
Prior to an offer of employment, the final applicant will be required to sign a background check authorization form and undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position.

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.