What are the responsibilities and job description for the Surgery Scheduler / Office Manager position at Ohio Bariatrics?
Job Overview
We are seeking a dynamic and highly organized Surgery Scheduler / Office Manager to join our healthcare team. This vital role combines scheduling surgical procedures with comprehensive office management duties, ensuring smooth daily operations and exceptional patient care. The ideal candidate will be proactive, detail-oriented, and possess excellent communication skills, with a passion for supporting both clinical and administrative functions in a medical environment. This position offers an exciting opportunity to contribute to a well-functioning practice while fostering a welcoming experience for patients and staff alike.
Duties
- Surgery and procedure scheduling
- Orders sent in a timely manner
- Communicate with PAT departments to ensure orders are received
- Monitor surgery and daily office schedules
- Respond to voice mail and email in a timely manner
- Communicate with Athena as needed
- Work with on-call schedule (Qgenda)
- Credentialing and re-negotiating contracts
- Plan and coordinate procedures and systems to effectively streamline processes
- Monitor and update our website
- Track patients and refund payments when appropriate
- Help with accounts payable
- Ensure the smooth and adequate flow of information within the office to facilitate an efficient office system
- Identify opportunities to improve processes
- Other duties as assigned
Skills
- Knowledge of medical terminology, ICD-10/ICD-9 coding, CPT coding, and medical billing procedures
- Proficiency with EMR/EHR systems such as Epic and Athenahealth
- Strong understanding of HIPAA compliance and health information management standards
- Excellent organizational skills with the ability to multitask in a busy clinical setting
- Exceptional communication skills including phone etiquette and customer service experience
- Experience in medical or dental clinic settings with knowledge of intake procedures, insurance verification, and care plan documentation a plus
Join us in delivering outstanding healthcare support! We are committed to creating a positive work environment where your skills are valued.
Benefits:
- Flexible schedule
Work Location: In person