Sales Specialist- Mailing and Shipping Division

Description

Primary Responsibilities 

• To consistently meet and exceed monthly Quotas in Revenue, Gross Profit %, Gross Profit Dollars
• To engage with and further build customer relationships with existing assigned Offix customers. Ensure you achieve Offix’ “Customer Touch” minimum standards with all assigned accounts
• To achieve Offix’ minimum activity levels as outlined in our Activity Level document and/or documented 1-1’s with your Manager
• To accurately and timely input data into our CRM to “build” the assignment opportunity base
• Respond to customers, prospects, and co-workers in a timely manner, via telephone, email, or written communication
• Create and execute an effective sales call plan
• Maintain and develop relationships with existing and prospect customers via meetings, phone calls, and emails 
• Visiting potential customers to prospect for new businesses
• New business prospecting and development, including cold calling, setting appointments, and forming solution proposals for presentations 
• Gaining a clear understanding and knowledge of customers businesses and requirements

Specialist Responsibilities

• Be a subject matter expert in Mailing and Shipping Products supporting Offix’ entire Sales Team
• In coordination with the Vice President of Sales, conduct training sessions with the Offix sales team to increase product knowledge and their ability to look for wide format opportunities
• Act as a point of contact/liaison with Offix’ Mailing and Shipping manufacturers (FP Mailing, Formax, etc.) for pertinent updates, product information, product releases and communicate the information to the sales team in coordination with the Vice President of Sales 

Activities - Tasks - Skills

• Develop a Sales Plan for the accomplishment of Sales Goals within the assignment
• Conduct Sales activities, including Needs Assessments and System Design to support the sales of more profitable targets, products in the connected environment
• Implement company marketing strategy to grow a loyal, profitable customer base in assignment, which will provide for on-going revenue from support, supplies and services
• Join three to five organizations that provide opportunities for networking. Examples would be Chamber of Commerce, Not for Profit’s, BNI Chapter, Club’s, I.T. Social Networking 
• Communicate clearly and accurately with customers and company personnel
• Attend trainings, sales meetings and Offix sponsored events and networking opportunities
• Effective at handling objections, installs and key operator training
• Embrace and follow Company Values, direction, and plans
• Strive to achieve effective time management each day
• Approach each day with a keen sense of self-discipline and urgency
• In depth knowledge of Offix procedures for proposals to be proficient with the company software
• Understand the various jobs, duties, and functions within Offix to be able to reach out to the appropriate person for help
• Be proficient in all forms of written communication; including proposals, cost justifications and explanation of system's benefits and value
• Follow up customer problems and situations to ensure they are resolved quickly; return all phone calls to customers and company personnel within 4 business hours
• Adhere to the company's dress code and ensure a professional appearance at all time
• Be prompt and prepared at all assigned meetings
• Make sure the information provided is protected
• Be able to work as a team 
• Have a valid driver's license and reliable transportation, good driving record, and proof of car insurance
• Be able to communicate effectively by phone, electronically and in person.  
• Must demonstrate an appropriate level of emotional intelligence and personal responsibility

Requirements

• Bachelor’s degree, or related work experience preferred
• 2 or more years of business to business selling experience (office product industry preferred)
• Knowledge of networking and solutions is valued
• Be able to work as a team 
• Have a valid driver's license and reliable transportation, good driving record, and proof of car insurance
• Be able to communicate effectively by phone, electronically and in person Must demonstrate an appropriate level of emotional intelligence and personal responsibility
• Must be able to meet deadlines
• Must be able to multi-task