Front of House Manager

Job Summary
We are seeking a dedicated and experienced Front of House Manager to join our dynamic team. This role is crucial in ensuring exceptional customer service and operational efficiency within our establishment. The ideal candidate will possess strong leadership skills, a background in food service management, and a passion for hospitality. You will oversee daily operations, manage staff, and ensure a seamless dining experience for our guests.

Duties

• Supervise front of house operations to maintain high standards of customer service and satisfaction.
• Train, develop, and manage staff to enhance performance and promote teamwork.
• Oversee food preparation processes to ensure compliance with food safety regulations.
• Manage inventory control, including ordering supplies and minimizing waste.
• Handle cash transactions accurately and maintain financial records.
• Utilize the Toast POS system for efficient order processing and reporting.
• Assist in budgeting and financial planning to optimize restaurant profitability.
• Conduct interviews and hire new staff as needed to meet operational demands.
• Collaborate with kitchen management to ensure smooth communication between front of house and back of house teams.
• Address customer inquiries and resolve complaints promptly to enhance guest satisfaction.
• Implement training programs focused on food handling, service standards, and safety protocols.

Requirements

• Proven experience in restaurant management or similar roles within the food industry.
• Strong knowledge of food preparation techniques, cooking methods, and culinary practices.
• Familiarity with quick service & fast food environments as well as fine dining experiences is preferred.
• Excellent leadership skills with the ability to motivate and manage a diverse team effectively.
• Experience in staff training, development, and performance management is essential.
• Proficient in cash handling procedures and financial management practices.
• Strong customer service orientation with excellent communication skills.
• Knowledge of food safety regulations and best practices in food handling is required.
• Previous experience in hospitality management or kitchen management is a plus.
• Ability to work flexible hours including evenings, weekends, and holidays as required by the business needs. Join us in creating memorable dining experiences while leading an enthusiastic team dedicated to excellence in hospitality!

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $60,000 - $70,000