What are the responsibilities and job description for the Food and Beverage Group Event Host position at Ocean Breeze Waterpark?
Essential Duties and Responsibilities:
- Responsible for coordinating day of details for party and group events to ensure a successful and memorable event.
- Set up and prepare designated event areas, including cleanliness, seating, food & beverage and any required materials or equipment.
- Welcome guests to the event area and interact with them through the designated event time in a friendly age-appropriate manner.
- Manage event timing to ensure all scheduled activities (e.g. group arrival, food service, cake presentation, group departure) run smoothly and on time.
- Assist with food and beverage service, including distribution of food, drinks, and birthday cake, while adhering to safety and hygiene standards.
- Monitor guests, especially children, to ensure safety rules are followed and address any issues or concerns promptly.
- Communicate effectively with team members to support seamless event execution.
- Handle guest requests, questions, or minor complaints professionally, escalating issues when necessary.
- Maintain cleanliness and organization of event area during and after each event, including setup and breakdown.
- Maintain a clean and safe work environment for customers and other employees
- Provide superior customer service to all customers in a polite and expedient manner
- Assist customers with all questions regarding Ocean Breeze Waterpark including facility layout and amenities
- Follow all park policies and procedures
- Other duties as assigned
Qualifications:
- Must be at least 16 years of age
- Ability to accept guidance and supervision
- Ability to communicate effectively with customers, team members, and leadership
- Be aware, attentive, and work well with others
- Ability to work in outdoor weather conditions while taking precautions, including hydration and sun-protection
Physical Requirements:
- Must be able to sit, stand or walk for extended periods of time
- Must be able to lift, carry, move, and/or position items weighing up to 25 pounds, team lift as needed and for heaving objects
Benefits:
- FREE Season Pass
- Free Tickets
- Park discounts on food, merchandise, etc.
- Career Development
We also offer a retention bonus of up to $500 for team members that average a certain number of hours per week during the qualifying time period and work through a specified date. Details about eligibility requirements for the Retention Bonus will be provided at a later date.
Jump into our talent pool! Are you looking for a fun, outdoor, summer job and great co-workers?
Flexible schedules! Free season pass for yourself and free tickets for friends and family!
No experience is required for most of our positions. We will train you and you will learn and build job skills.