What are the responsibilities and job description for the Food and Beverage Supervisor position at Ocean Breeze Waterpark?
Essential Duties and Responsibilities
- Must be able to fulfill all functions and duties of all Food and Beverage Department positions
- Supervise food and beverage team members to ensure efficient daily operation
- Conduct pre and post shift meetings
- Review daily time sheets
- Conduct department orientation trainings
- Conduct in-service training sessions and weekly safety topic trainings
- Provide coaching to team members
- Issue disciplinary action according to park policies and procedures as needed
- Ability to properly and safely operate all equipment used throughout the outlets
- Supervise guest experience to ensure excellent customer service is provided by team members
- Responsible for the continued compliance with local Health Department sanitation guidelines
- Follow opening & closing procedures in all outlets to maintain cleanliness standards
- Knowledge of all menu items, alcoholic beverages and specials
- Oversee the service of alcoholic beverages to ensure legal requirements are maintained
- Responsible for maintaining food and beverage presentation standards at food outlets
- Oversee the kitchen to ensure food is prepared in a timely manner
- Must have knowledge of the park POS system
- Must positively reinforce and motivate team members
- Ensure all park policies and procedures are being followed by all team members
- Maintain a clean and safe work environment for customers and team members
- Provide superior customer service to all guests in a polite and expedient manner
- Assist customers with questions regarding Ocean Breeze Waterpark
- Follow Park policies and procedures
- Other duties as assigned
Qualifications
- Must be at least 18 years of age or older
- Experience in department or equivalent supervisory experience preferred
- Ability to accept guidance, constructive criticism and supervision
- Demonstrate ability to work independently
- Ability to communicate effectively with customers, team members, and leadership
- Be aware, attentive, and work well with others
- Ability to work in indoor kitchen conditions and outdoor conditions and take precautions, including hydration, sun-protection and other precautions as necessary
Physical Requirements
- Must be able to stand or walk for long periods of time
- Must be able to lift, carry, move, lower and/or position items weighing up to 50 pounds individually and more than 50 pounds as part of a team lift
We also offer a retention bonus of up to $500 for team members that average a certain number of hours per week during the qualifying time period and work through a specified date. Details about eligibility requirements for the Retention Bonus will be provided at a later date.
Jump into our talent pool! Are you looking for a fun, outdoor, summer job and great co-workers?
Flexible schedules! Free season pass for yourself and free tickets for friends and family!
No experience is required for most of our positions. We will train you and you will learn and build job skills.