What are the responsibilities and job description for the Help Desk Analyst - Onsite, OH position at Ocean Blue Solutions Inc?
Submission Due Date: 11/28/2025
Client - State of Ohio
Interviews will be onsite. Location TBD after candidate screening.
Candidates will work onsite in Franklin or Madison County.
Job Description
Provides tier 2 technical support and system access to approximately 15,000 customers using ServiceNow ticketing system.
Troubleshoots hardware and/or software issues independentlyin workstation support, desktop support, business continuity, informationsecurity, network connectivity knowledge of MS Office (O365) and use ofticketing system software.
Client - State of Ohio
Interviews will be onsite. Location TBD after candidate screening.
Candidates will work onsite in Franklin or Madison County.
Job Description
Provides tier 2 technical support and system access to approximately 15,000 customers using ServiceNow ticketing system.
Troubleshoots hardware and/or software issues independentlyin workstation support, desktop support, business continuity, informationsecurity, network connectivity knowledge of MS Office (O365) and use ofticketing system software.
