What are the responsibilities and job description for the Team Member Trainee position at Obsidian Forged Inc.?
Obsidian Forged, Inc. is selecting candidates in Bloomington for its Team Member Trainee program focused exclusively on solar energy expansion.This Team Member Trainee role serves as the cornerstone for a leadership career, offering immersive training in solar energy economics, customer onboarding, and the strategic management of renewable energy initiatives.
As a Team Member Trainee, you will be equipped with comprehensive, industry-leading skills in solar project coordination and client communication strategies. The Team Member Trainee will leverage campaign performance tracking tools and methodologies, establishing a robust foundation for a successful career in solar energy leadership and consulting management.
Role Requirements for a Team Member Trainee
- Lead solar outreach by educating communities on clean energy benefits and driving interest in tailored service packages.
- Coordinate service setup by preparing accounts, verifying documentation, and ensuring smooth activation and installation.
- Resolve inquiries remotely with empathy and clarity, guiding customers through solar enrollment and support processes.
- Maintain CRM precision by logging interactions, milestones, and updates to ensure campaign visibility and compliance.
- Spot growth opportunities by analyzing feedback and usage trends to recommend upgrades and improve satisfaction.
- Support cross-team execution by streamlining onboarding, resolving service issues, and upholding solar service standards.
What’s in it for Our Team Member Trainee
- Learn end-to-end solar campaign operations, from outreach to service coordination.
- Receive structured mentorship and performance-based feedback.
- Gain hands-on experience with CRM systems and digital workflow tools.
- Contribute to active campaigns and directly impact customer satisfaction and territory results.
Qualities That Set You Apart as a Team Member Trainee
- High school diploma or GED required; coursework in business, communications, or environmental science preferred.
- Experience in customer support, outreach, or service coordination—ideally within energy, utilities, or subscription-based services.
- Strong communication and listening skills, with the ability to simplify solar service options and guide customers through enrollment.
- Proficient in CRM systems and digital platforms, ensuring accurate data entry, account tracking, and solar service documentation.
- Adaptable and goal-oriented, capable of managing multiple outreach priorities and meeting performance benchmarks in solar-driven environments.
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- Paid training
Work Location: In person
Salary : $50,000 - $60,000