Associate Director of Clinical Operations for Student Health

The Associate Director of Clinical Operations serves as a vital member of the Student Health Services leadership team at Oberlin College and Conservatory, overseeing the daily clinical and administrative operations that support student health, safety, and wellness. Working collaboratively under the supervision of the Director, the Associate Director ensures effective coordination of clinical workflows, compliance with healthcare regulations, and delivery of high-quality, student-centered care.

This position manages clinical systems, supervises nursing and support functions, supports policy development, and fosters a welcoming, inclusive, and compassionate environment that reflects the College’s commitment to student wellbeing and holistic success.

The Associate Director of Clinical Operations of Student Health Services at Oberlin College and Conservatory is a full-time, 12-month Administrative and Professional Staff reporting to the Director of Student Health Services

Responsibilities:

Administrative Leadership

• Assist the Director in planning, managing, and evaluating all aspects of Student Health Services operations.
• Oversee Medicat system administration, user access, and data management; collaborate with campus IT and Medicat representatives to enhance electronic health record (EHR) functionality (e.g., e-prescribing, online scheduling, appointment reminders).
• Serve as a clinical and administrative consultant to faculty, staff, students, and parents.
• Contribute to the development and implementation of departmental policies and procedures in compliance with accreditation standards, institutional policy, and local, state, and federal regulations.
• Support the Director in setting departmental goals, objectives, and assessment practices aligned with strategic planning and continuous quality improvement.
• Assist in crisis and emergency response coordination, including intervention and post-crisis follow-up for highly acute or critical incidents.
• Maintain accurate inventory and ensure safe storage of medical supplies, vaccines, and medications.
• Participate in public health surveillance, outbreak response, and infection control initiatives (e.g., flu and COVID-19 management).
• Ensure compliance with FERPA and HIPAA regulations for student health information confidentiality.

Clinical Nursing Care

• Perform triage, comprehensive nursing assessments, and collection of vital signs.
• Maintain an active clinical caseload providing direct nursing care to students.
• Administer medications, immunizations, and treatments per provider orders and standing protocols.
• Deliver first aid, wound care, and management of minor illnesses or injuries.
• Accurately document all clinical encounters and communications in the EHR.
• Provide health education and counseling on medication adherence, chronic disease management, and preventive care.

Case Management

• Coordinate continuity of care for students with complex or chronic medical, behavioral, or psychosocial needs.
• Develop and monitor individualized care plans in collaboration with medical, counseling, and case management staff.
• Track referrals, lab results, diagnostic imaging, and follow-up visits to ensure treatment adherence.
• Serve as liaison between students and off-campus healthcare providers, insurance networks, and specialists.
• Support coordination of academic accommodations, disability resources, and housing adjustments related to medical needs.
• Monitor compliance with institutional immunization and health clearance requirements.

Health Promotion and Campus Outreach

• Collaborate with the Office of Health Promotion to integrate individual care with campus-wide wellness initiatives that promote inclusion, prevention, and holistic wellbeing.
• Plan and implement campus health education programs, such as flu clinics, STI testing events, and wellness fairs.
• Partner with Residence Life, Counseling Services, Athletics, and other campus units to strengthen health promotion efforts.
• Develop and deliver workshops and presentations on health topics including stress management, sexual health, substance use, nutrition, and sleep hygiene.
• Create digital and print health education materials (e.g., brochures, newsletters, social media campaigns)
• Support and mentor peer health educators and student wellness ambassadors.
• Represent Student Health Services at orientations, wellness weeks, and community events.

Interdisciplinary Collaboration

• Collaborate with the Medical Director, Nurse Practitioners, Physicians, Physician Assistants, Mental Health Counselors, Case Managers, Campus Safety, and Student Affairs professionals.
• Participate in interdisciplinary case conferences and student support planning.
• Provide leadership during campus emergencies and coordinate crisis intervention when required.

Required qualification:

Education: Associate’s or Bachelor’s degree in Nursing (BSN preferred).

Licensure: Current Registered Nurse (RN) license in good standing in the State of Ohio.

Certifications: BLS/CPR required; ACLS, public health, or case management certification preferred.

Experience: Minimum of 2 years of clinical experience; college health, primary care, or community health experience preferred.

See Oberlin job site for full details.