Marina Guest Service Associate / Dockhand

Fernandina Harbor Marina is looking for energetic, dependable, and customer-focused Dockhands to join our team. As a Dockhand, you’ll be at the heart of the marina’s operations—helping boaters dock safely, maintaining a clean and welcoming environment, and ensuring our guests enjoy a seamless waterfront experience. This is an active, hands-on role ideal for individuals who love being outdoors, working on the water, and interacting with people.

What You’ll Do

• Assist boaters with docking, tying lines, and fueling vessels safely.
• Provide excellent guest service: greet arrivals, answer questions, and offer local knowledge about marina amenities and the Fernandina Beach area.
• Maintain marina facilities, docks, and fuel stations—keeping them clean, safe, and stocked.
• Monitor fuel pumps, dispense fuel, and complete accurate fueling records.
• Support transient and seasonal guests with reservations, check-ins, and service requests.
• Perform routine inspections of docks, slips, and equipment; report maintenance or safety issues promptly.
• Help coordinate deliveries and amenities for guests (ice, packages, pump-outs, etc.).
• Uphold company safety and security standards at all times.
  
  
  

Who You Are

• Friendly, professional, and team-oriented.
• Comfortable working outside in all weather conditions.
• Physically able to lift 50 lbs, bend, climb, and perform manual labor.
• Reliable and punctual, with strong attention to detail.
• Safety-conscious with good judgment on the water.
• Previous marina, boating, or hospitality experience is a plus, but we’ll provide training for the right candidate.
  
  
  

Perks of the Job

• Work in a beautiful waterfront environment.
• Role pays $15/hour plus tips
• Opportunity to learn marine operations and customer service skills.
• Flexible scheduling available.
• Employee discounts on marina services and amenities.
• Room for growth within the Alliance Marine network of marinas.