Licensed Insurance Customer Advocate

ACTIVE TENNESSEE INSURANCE LICENSE REQUIRED | IN OFFICE IN SHELBYVILLE

You must currently hold an active Tennessee Property & Casualty or Personal Lines insurance license. This position works entirely in our office at 635 N Main Street, Suite G, Shelbyville, TN 37160. Remote work is not available.

O'Neal Insurance Group – an Allstate agency – is looking for a dependable, motivated team member who enjoys helping people. Join our small, supportive team with three weeks of paid training at your regular hourly rate and opportunities to grow into sales and earn more. Newly licensed applicants are welcome; prior insurance agency experience is preferred but not required.

PAY AND BENEFITS

$16–$18 per hour.

$100 monthly bonus for completing the required daily tracking form on at least 90% of working days in the month.

Opportunities to earn policy bundling bonuses after training.

Paid holidays. Paid time off is available after 90 days.

Agency-provided equipment and training.

WHAT YOU WILL DO

Answer calls and help customers with auto and home insurance questions.

Take payments, make policy changes, and assist with renewals.

Keep accurate customer notes and follow through on requests.

Complete the daily tracking form and required reconciliation.

Identify opportunities to bundle policies and help customers with additional coverage after training.

WHAT WE ARE LOOKING FOR

An active Tennessee Property & Casualty OR Personal Lines license is required when applying.

Ability to work in person at our Shelbyville office throughout the scheduled workweek.

Strong work ethic, initiative, dependable attendance, and attention to detail.

Clear communication, a helpful attitude, and comfort using computers and learning agency systems.

SCHEDULE

Monday–Friday, 8:15 a.m.–5:00 p.m. One-hour unpaid lunch Monday–Thursday and 30-minute unpaid lunch Friday; 39.25 paid hours per week.

If you are already licensed and want a supportive place to build your insurance career, we would like to hear from you. Please submit your resume and answer the license and in-office screening questions.

Job Type: Full-time

Pay: $35,000.00 - $38,000.00 per year

Benefits:

• Paid time off

Application Question(s):

• This position pays $16–$18 per hour plus bonus opportunities. Is that pay range acceptable to you?
• This position is entirely in office at 635 N Main Street, Suite G, Shelbyville, TN, Monday–Friday, 8:15 a.m.–5:00 p.m. Remote work is not available. Can you reliably commute and work this schedule?
• Please provide your insurance license number or National Producer Number (NPN), the state(s) where you currently hold an active insurance license, and whether your license is Property & Casualty or Personal Lines.

License/Certification:

• active TN Property & Casualty OR Personal Lines license (Required)

Ability to Commute:

• Shelbyville, TN (Required)

Work Location: In person

Benefits:

Salary : $35,000 - $38,000