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Program Aide (NY HELPS) Region 4

NYS Department of Transportation
Rochester, NY Full Time
POSTED ON 4/21/2026
AVAILABLE BEFORE 5/20/2026
Duties Description

Under the general direction of the Regional Director of Operations, the incumbent will assist in managing the budget and monitor expenditures for the regional office and residencies, ensure compliance with State and Department purchasing procedures while preparing purchase orders and p-card purchases, change notices and vouchers, and reconcile incomplete or incorrect invoices with vendors.

The incumbent will perform a variety of personnel/payroll functions including appointment processing, new employee orientations, payment of various benefits (i.e., work clothing, SAD pay, Shift Lump Sum, etc.), and assist employees with various personnel related issues (i.e., time and attendance, employee benefits, etc.). Incumbent will maintain the Regional Operations roster, track item fills and vacancies and provide residencies with item numbers for fills and promotions.

The incumbent will provide guidance and training to residency staff for completing purchasing and staffing functions listed above as well as support residencies to completing these tasks. Travel to residencies may be required.

The incumbent will also be responsible for maintaining regional files, organizing regional information for distribution, and be the main contact between residency clerical staff and regional administrative service staff. Additional duties will be assigned as needed by the Regional Director of Operations.

Incumbent must become familiar with and proficient in the use of a variety of computer applications (i.e., MMS, HRIS, SFS, TRINFO, Word, Excel, etc.).

The candidate may be responsible for supervising additional clerical employees.

The successful candidate must have the initiative necessary to work independently, ability to multitask, and capacity to appropriately handle a wide array of customers and situations.

Responsibilities may include serving a role within the Incident Command System to support the department’s response to regional and statewide emergency situations.

Minimum Qualifications

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).*

Qualifications

To be considered for appointment through NY HELPS, or 55 b/c, candidates must meet the open competitive minimum qualifications for this position. The qualifications are:

Three years of experience performing clerical, keyboarding, or paraprofessional work in an office environment.

Candidates may also be qualified for permanent competitive appointment if reachable from the appropriate Civil Service eligible list or eligible for reassignment or transfer in accordance with Civil Service Law.

Additional Comments

Applicants must be currently authorized to work in the United States on a full-time basis.

  • For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

At a future date, it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in an NY HELPS title, employees may take part in any promotion examination for which they are qualified.

The salary range listed reflects the full range for this graded position. For new State employees appointed into graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts. For more salary information please visit https://oer.ny.gov/salary-schedules

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DOT is an equal opportunity employer. Disabled persons are encouraged to apply.

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In compliance with Public Law 99-603, candidates selected for appointment must provide an original document to prove their citizenship and/or legal right to work in the United States. Candidates for employment must have proper authorization to work in the United States at the time an offer of employment is made. The Department will not sponsor a nonimmigrant for a temporary employment visa (H-1B or similar), OPT STEM, or for permanent residence. Offers of permanent employment may not be made to nonimmigrants whose employment authorization is limited to a period of practical training (F-1 or similar).

Salary : $53,413 - $65,061

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