Senior IT Services Analyst, DIIT - 15416

Position Summary: The Senior IT Services Analyst will be responsible for the procurement of the Division of Instructional and Information Technology’s (DIIT) IT service resources. This role will also monitor and track DIIT’s consultants, temporary employees, and service providers, ensuring that all procurement activities comply with appropriate Standard Operating Procedures (SOP), guidelines, policies and internal processes. Performs related work.

Reports to: Director of Contract Administration

Direct Reports: N/A

Key Relationships: Works closely with DIIT Leadership teams, the Division of Contracts and Purchasing (DCP), Capital Budget Office (CBO) and externally with vendors and City Agencies, e.g., OTI, OMB, and Comptroller.

Responsibilities

• Ensures DIIT service contracts comply with the appropriate NYCPS Procurement Policy and Procedures (PPP) and Standard Operating Procedures Manual (SOPM).
• Collaborates with DCP to initiate DIIT procurements, track statuses and resolve contract compliance issues.
• Coordinates processes for IT Services recruitment, onboarding, and tracking for consultants and temporary employees and service providers, including:
• Maintaining DIIT database to ensure timely procurement cycles for resources, as needed.
• Managing recruitment processes from initiation to onboarding.
• Ensuring resource compliance with the NYCPS security clearance and fingerprinting policies.
• Coordinating the onboarding process including CyberShift activation and account provisioning and workstation assignments, as needed.
• Partnering with vendors to ensure contract compliance, resolve potential conflicts, negotiate improved pricing, and discuss product quality and delivery.
• Facilitating replacement, termination, and disciplinary actions, as needed.
• Spearheads the development of new solicitations, including but not limited to:
• Providing DIIT stakeholders sourcing and contract guidance.
• Developing and reviewing solicitation documents.
• Collaborating with DIIT stakeholders for specifications and/or business requirements.
• Collaborates with COO Team to strategize processes related to onboarding of DIIT consultants and temporary employees and service providers.
• Supervises staff, including establishing workloads, prioritizing work assignments, developing, interpreting, enforcing policies and procedures, and resolving issues.
• Strategizes, develops and implements procedures for improved contract management and administration in compliance with NYCPS policy.
  

Qualification Requirements

Minimum

• A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and one year of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management, or in a related area; or
• A baccalaureate degree from an accredited college and three years of satisfactory full-time professional experience in the areas described in "1"
  
  

above.

• An associate degree or completion of 60 semester credits from an accredited college and five years of satisfactory full-time professional experience as
  
  

described in “1” above.

• A four-year high school diploma or its educational equivalent approved by a State’s department of education or a recognized accrediting organization and seven years of satisfactory full-time professional experience as described in
  
  

“1” above.

• A combination of education and/or experience equivalent to “1”, “2”, “3”, or “4” above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma and at
  
  

least one year of experience as described in “1” above.

Plus

In addition to meeting the minimum requirements, individuals must have two additional years of the experience described in "1" above

Preferred

• 3 years of public procurement and/or contract administration and management experience.
• Working knowledge of NYCPS and/or City Systems e.g., FAMIS Portal, Galaxy, Green Screen, FMS and PASSPort.
• Working knowledge of NYCPS Procurement Policy & Procedures (PPP) and SOP.
• Strategic thinker and self-starter.
• Ability to manage multiple and competing priorities in a fast-paced working environment.
• Highly skilled in decision-making, problem solving and implementation.
• Ability to work independently and in a team environment.
• Strong attention to detail; exemplary follow-up and follow-through.
• Prior experience in the policy-making process.
• Prior experience in implementing innovative processes in a large-scale public sector environment.
• Advanced working knowledge of Microsoft Office 365 applications.
  
  

Salary: $94,364 - $115,000

(Internal candidates who are selected for this position and who currently hold comparable or less senior positions within the DOE will not earn less than their current salary.)

Please include a resume and cover letter with your application.

NOTE: The filling of all positions is subject to budget availability and/or grant funding.

• New York City Residency is NOT Required *
  
  

We encourage all applicants from the New York City tri-state area to apply.

AN EQUAL OPPORTUNITY EMPLOYER

DOE Non- Discrimination Policy

It is the policy of the Department of Education of the City of New York to provide equal employment opportunities without regard to actual or perceived race, color, religion, creed, ethnicity, national origin, alienage, citizenship status, age, marital status, partnership status, disability, sexual orientation, gender (sex), military status, unemployment status, caregiver status, consumer credit history, prior record of arrest or conviction (except as permitted by law), predisposing genetic characteristics, or status as a victim of domestic violence, sexual offenses and stalking, and to maintain an environment free of harassment on any of the above-noted grounds, including sexual harassment or retaliation. For more information, please refer to the DOE Non-Discrimination Policy.

Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/.