What are the responsibilities and job description for the Medical Office Front Desk Receptionist -Must Speak Spanish position at NY Spine Care Interventional Pain Management?
About the Role:
NY Spine Care Interventional Pain Management is looking for an experienced Medical Office Front Desk Receptionist to be the welcoming face of our busy practice in Flushing, NY. This is a fantastic opportunity to join a dedicated team of healthcare professionals committed to improving patients' quality of life through expert pain management care. If you thrive in a fast-paced medical environment and love making patients feel at ease, we want to hear from you!
Our Website: www.nyspinecarepain.com
Responsibilities:
- Greet and check in patients in a professional, courteous manner at the front desk
- Schedule, confirm, and manage patient appointments using medical scheduling software
- Verify insurance eligibility and collect co-pays and patient payments
- Answer and triage incoming phone calls, relay messages, and respond to patient inquiries
- Maintain and update accurate patient records and demographics in the EMR system
- Coordinate referrals, prior authorizations, and communication with insurance providers
- Ensure the front desk and waiting area remain organized and welcoming at all times
Requirements:
- Prior medical office front desk or receptionist experience is required
- ***MUST SPEAK SPANISH***'
- Familiarity with EMR/EHR systems and medical scheduling software
- Knowledge of insurance verification, co-pay collection, and prior authorizations
- Strong communication and interpersonal skills with a patient-first attitude
- Ability to multitask and stay organized in a high-volume clinical setting
- High school diploma or equivalent required; medical administrative certification a plus
About Us:
NY Spine Care Interventional Pain Management is a leading pain management practice serving the Flushing, NY community with compassionate, cutting-edge care. Our patients trust us to deliver personalized treatment plans that restore comfort and mobility to their lives. We pride ourselves on fostering a supportive, team-oriented workplace where every staff member plays a vital role in our patients' healing journey.
Salary : $22 - $24