What are the responsibilities and job description for the Guest Services Attendant position at NVT Staffing?
**Position:** Reception/Guest Services/Banista **Type:** Contract (12 weeks, starting ASAP through 2/20) **Location:** (Seattle & occasionally Bellevue, WA — multiple buildings**Schedule:** Part-Time (24-29 hours/week), Monday to Friday, between 7:15 AM – 3:45 PM, with occasional evenings and weekends as required by events **Pay:** $22.45 per hour **Background Check:** Required **Parking:** Not provided; Public transportation required (bus pass provided) ---**Key Responsibilities:** - Arrive punctually in the designated uniform, prepared to perform duties at the scheduled time. - Assist with daily setup and teardown of the banana stand, ensuring all items are properly organized. - Greet and engage visitors with a friendly, professional, and courteous demeanor, consistently delivering a 5-star experience. - Select appropriate background music during operating hours. - Unload bananas, separating and organizing them into crates, removing plastic or other packaging materials. - Maintain well-stocked and organized banana crates throughout the shift. - Sort and dispose of bruised or damaged bananas into compost. - Keep the stand clean and organized at all times. - Monitor and empty the compost bin as needed. - Record daily metrics related to distribution, compost, and inventory in designated tracking software. - Capture visitor comments and inquiries, identifying common themes and emergency situations. - Support monthly inventory counts of stand assets. - Assist with stand openings, banana redistribution, and operational improvements as directed. - Participate in training sessions on new processes and updates. - Learn and share FAQs and banana facts with visitors. - Decorate the stand for holidays and special events with approved designs. - Communicate any issues requiring supervisor attention immediately, including media presence or security concerns. - Follow structured timelines and adapt to unexpected requests. - Interact with the public, recognizing security concerns and following escalation procedures. - Work at various stand locations, including off-site, within the specified hours, including occasional after-hours and weekend requests. - Perform additional duties as assigned.---**Qualifications:** - GED or high school diploma required. - Minimum 1 year of customer service experience. - Commitment to diversity and inclusion, with the ability to work effectively in a diverse environment. - Flexibility to work outdoors and in various environments. - Basic math skills (subtraction, multiplication, division up to 3 digits). - Ability to recall training content and monitor daily distribution trends. - Proficiency with MS Windows, Excel, and Outlook. - Ability to work independently with minimal supervision. - Strong interpersonal and communication skills. - Ability to interpret and follow policies and procedures. - Conflict resolution and problem-solving skills. - Ability to respond calmly and professionally to emergencies and difficult situations. - Attention to detail and accuracy. - Good judgment and the ability to propose alternative solutions. - Adaptability to change and openness to new methods.---**Working Conditions & Physical Demands:** - Ability to lift up to 50 lbs repeatedly. - Work in conditions below 40°F or up to 90°F. - Carry supplies between buildings as needed. - Continuous walking within a 1.5-mile radius. - Read, write, speak, and comprehend English. - Visual acuity for distance and close-up work. - Ability to understand speech clearly, with or without hearing aids. - This environment is dog-friendly, with over 1,000 dogs on campus; individuals with allergies or discomfort around dogs may not be suitable. - Ability to handle food products without allergic reactions. ---**Ideal Candidate Profile:** - Enthusiastic about engaging with customers. - Outgoing yet conscientious and rule-abiding. - Friendly, kind, and approachable—personality matters. - Respectful and reliable in attendance. - Experience in food service, retail, or customer-facing roles, particularly with brands like Starbucks or Compass, is a plus. - Demonstrates stability with previous employment. - Corporate experience is beneficial but not required; this role can support personal and professional growth, offering valuable insight and responsibility.Company Descriptionhttps://nvtstaffing.com/job_board_public_detail.php?id=40951
Salary : $22