Guest Services Representative (PM)

We are looking for an attentive and detail-oriented Guest Services Representative to join our team in Seattle, Washington. As part of this contract position, you will play a key role in ensuring visitors and tenants receive courteous and efficient service. This role requires excellent communication skills and a commitment to maintaining a welcoming and organized environment.

Responsibilities:
• Greet and assist visitors and tenants in a courteous and detail-oriented manner.
• Manage multi-line phone systems to handle inquiries and direct calls appropriately.
• Provide accurate information and guidance regarding policies, procedures, and services.
• Maintain a well-organized reception area to ensure a positive first impression.
• Utilize Microsoft Office Suite to prepare documents, schedules, and other administrative tasks.
• Monitor and address tenant concerns, ensuring timely resolution.
• Communicate effectively with team members and other departments to coordinate guest services.
• Handle incoming and outgoing correspondence while maintaining confidentiality.
• Ensure punctuality and professionalism in daily operations.
• Stay updated on relevant regulations and policies to provide accurate support.
• Proven experience in customer service or receptionist roles.
• Strong communication skills, both verbal and written.
• Proficiency in Microsoft Office Suite and basic internet applications.
• Ability to handle multi-line phone systems efficiently.
• Knowledge of policies, regulations, and procedures related to guest services.
• Attentive to detail and capable of maintaining confidentiality.
• Exceptional organizational and time-management skills.
• Punctual and reliable with a strong sense of responsibility.
TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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