Guest Services | Bell Attendant ($22.50/hour+)

Organization- Hyatt Regency Bellevue on Seattle's Eastside

Summary

Hyatt Regency Bellevue on Seattle's Eastside is excited to welcome our newest Bell Attendant to join our Guest Services team! Here you will have an opportunity to be the face of our guest experience, providing a warm and welcoming first impression, and leave a lasting impression for our guests to return again and again!

As a Great Place to Work in the U.S. for thirteen years running, it's an award-winning culture where you can bring your whole self to work every day, coupled with benefits that empower you to defy expectations and seek excellence.

Bell Attendants are in constant communication with the Front Office and Valet to ensure guests are escorted, and their luggage & personal items are transported to and from guest rooms efficiently. Making sure that guests are comfortable with accommodations, and are familiar with room offerings & features, is essential.

This highly visible role gives an opportunity for casual conversation, providing local recommendations, and indulging in special requests.

Bell Attendants also assist the Concierge team before and after hours, and/or when they are away from the desk. This support includes answering guest inquiries, providing directions, and offering detailed recommendations or making reservations. They regularly share their knowledge of hotel services, local events and venues, and available transportation options.

The hourly rate offered for this position ranges from $22.50/hour to $23.50/hour.

• This position is eligible to receive additional compensation through gratuities, provided at the guest's discretion.
  
  

As a colleague, we have you covered with amazing benefits and perks!

Benefits

• Medical, after 30 days of employment
• Vision Insurance
• Dental Insurance
• 401(k) & Retirement Savings Plan (RSP)
• Basic Life Insurance
• Short Term Disability Insurance
• New Child Leave & Adoption Assistance
• Paid Time Off:
• Full-Time Colleagues:
• 11 days (88 hours) earned for having 0 - 3 years of service
• 16 days (128 hours) earned for having 4 - 8 years of service
• 21 days (168 hours) earned for having 9 years of service
• (6) Paid Holidays per year
• (6) Sick Days (earned based on hours worked)
• Compassionate Leave
• Jury Duty Leave
  

Perks

• Employee Assistance Program
• Free Uniforms and Cleaning of your Uniform
• Free parking
• Discounted Rooms at any participating Hyatt location starting on your first day of employment
• Up to 12 complimentary rooms at any participating Hyatt location after 90 days of service*
• Free colleague meals during shift
• Hyatt Colleague discount program
• Tuition Reimbursement*
• ORCA Pass subsidy*
• Eligibility requirements may apply
  
  

When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleagues who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,500 properties worldwide.

View our Virtual Reality Experience to spend a ‘day in the life’ of a hospitality professional at a full-service hotel.

Qualifications

• Flexible work availability must include mornings, afternoons, evenings, weekends and holidays
• A true desire to satisfy the needs of others in a fast-paced environment
• Previous customer service experience preferred
• Refined verbal and written communication skills
• Must be able to walk and stand for long periods
• Must be able to lift, push, and pull up to moderate weight
  
  

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.