What are the responsibilities and job description for the Customer Service Rep 1 position at NVENIA?
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Leaders choose Leaders! nVenia is a leader in the design and manufacturer of packaging equipment and solutions. We deliver efficiency, agility, collaboration, and innovation by turning integrated packaging capabilities into solutions. We succeed by operating within our core values of Integrity, Teamwork, Respect, Sense of Urgency and Winning Spirit. We will be consolidating operations into a newly constructed 256,000 SF state of the art facility in Wood Dale, IL this Spring. We are currently looking to add a seasoned and Technical Customer Service Rep who embraces teamwork, collaboration, employee development, accelerated growth while having some fun along the way!
As our CSR you will be responsible for providing customer service excellence with every customer interaction. You will assist customers to identify the correct part and/or solution for their needs, sell the solution and process the orders for prompt delivery. Specific responsibilities include:
POSITION SPECIFIC COMPETENCIES:
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POSITION REQUIREMENTS:
- 2-5 years of experience in Inside Sales or Customer Service.
- Associates degree preferred.
- Some experience with ERP Systems, Microsoft Office Suite and Salesforce.
- Some ability to read blueprints.
- Prior experience in a manufacturing environment, with knowledge of machines and machine components preferred.
We offer our staff a competitive salary and comprehensive benefits package including Medical, Dental, Vision, Flexible Spending Account including Dependent Care, Health Savings Account, Life Insurance, Short Term Disability, Long Term Disability, 401-K, Paid Time Off, and Paid Holidays.
nVenia provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
Salary : $21 - $31