What are the responsibilities and job description for the eDiscovery Application Support Specialist position at NuAxis Innovations?
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.
Technology is our Passion. People are our Purpose.
We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it’s a state of mind.
We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated eDiscovery Application Support Specialist for a Full-Time position.
Position Summary
We are seeking an Investigative eDiscovery Application Support Specialist to support enterprise eDiscovery and litigation support platforms in a secure and mission-critical environment. The ideal candidate will have experience supporting Relativity or similar eDiscovery platforms, Microsoft technologies, and investigative support operations. This role will support application administration, troubleshooting, maintenance, and operational support for eDiscovery and compliance systems.
Key Responsibilities
- Administer and support Relativity and related eDiscovery platforms.
- Provide Tier II/Tier III support for eDiscovery applications and infrastructure.
- Troubleshoot application, database, and system issues.
- Support legal hold, data preservation, and eDiscovery workflows.
- Maintain Microsoft SQL Server databases and IIS configurations.
- Support system upgrades, patching, and maintenance activities.
- Assist with security remediation and compliance activities.
- Support Microsoft 365 compliance and retention technologies.
- Develop and maintain operational documentation and SOPs.
- Coordinate with legal, investigative, cybersecurity, and IT teams.
- Support system monitoring and performance optimization.
Required Qualifications
- Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
- 5 years of experience supporting eDiscovery or litigation support platforms.
- Experience administering Relativity or similar eDiscovery applications.
- Experience with Microsoft SQL Server and Windows Server environments.
- Experience with IIS and PowerShell scripting.
- Understanding of eDiscovery and legal hold processes.
- Strong troubleshooting and analytical skills.
- Excellent written and verbal communication skills.
Preferred Qualifications
- Experience supporting federal government or regulated environments.
- Experience with Microsoft Purview or Microsoft 365 Compliance Center.
- Familiarity with ServiceNow or Jira.
- Relevant certifications such as Relativity Certified Administrator (RCA), Security , or Microsoft certifications.
Technologies
- Relativity
- Microsoft SQL Server
- Windows Server
- IIS
- PowerShell
- Microsoft Purview
- Active Directory
- ServiceNow
Jira
Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!
Our Profile:
We are an IT company with a unique mission—to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More.
NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!