What are the responsibilities and job description for the Coordinator III position at NTT DATA North America?
At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company’s growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.
For more than 25 years, NTT DATA Services have focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy.
NTT DATA Services currently seeks a Coordinator III to join our team in supporting one of our valued clients.
Position Summary:The Coordinator III will work directly with other coordinators and analysts to ensure quality of work delivered, performance/productivity benchmarks are met, and manage the pest escalation process .
Primary Responsibilities will include:
Work order management, proposal management, reviewing all temporary increase requests, monitoring increased services and assisting with the de-escalation process for increased service.
-Vendor coordination
-Service level adjustments
-Compliance monitoring
-Administrative tracking
Requirements:
• High School Diploma or GED required
• Minimum 2 years of relevant work experience
• Minimum 2 years of experience in recognizing/measuring key performance indicators
• Minimum 2 years of experience in property, vendor or program management
• Minimum 2 years of analytical / reporting experience
• Minimum 2 years of managing multiple projects
• Minimum 3 years of MS Office Suite experience
Preferred:
Bachelor’s Degree in Business Administration is a plus
M-F 8:00am - 4:30pm
NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is $/hour. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.
This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.