Clinical EMR Configuration Analyst

Clinical EMR Configuration Analyst - Franklin, TN - 26-00846

NTT DATA's Client is seeking a Clinical EMR Configuration Analyst with strong clinical systems experience to support EMR configuration, QA, and conversion workflows, with a focus on WellSky implementations. This role will play a key part in supporting system conversions, ensuring configuration accuracy, and collaborating across clinical, technical, and operational teams. The ideal candidate brings solid troubleshooting skills, strong communication, and the ability to think critically in fast-paced, Agile environments.
ref: 369980

Key Responsibilities

• Support EMR configuration activities with a focus on clinical workflows and system optimization
• Participate in and support conversions to WellSky, including configuration validation and quality assurance
• Assist with QA testing, defect tracking, and validation of system changes to ensure clinical and operational requirements are met
• Troubleshoot configuration issues, identify root causes, and collaborate with stakeholders to resolve them
• Work closely with clinical, technical, and operational teams to understand requirements and translate them into system configurations
• Utilize Azure DevOps to manage work items, bugs, and testing documentation
• Participate in Agile ceremonies (stand-ups, sprint planning, retrospectives) and contribute to iterative improvement
• Document configuration decisions, workflows, and testing outcomes clearly and accurately
• Provide clear and professional communication to internal teams and leadership on status, risks, and issues

Required Qualifications

• Experience with clinical EMR configuration in a healthcare environment
• Experience supporting WellSky EMR (preferred)
• Strong troubleshooting and problem-solving skills
• Excellent written and verbal communication skills
• Demonstrated critical thinking and attention to detail
• Working knowledge of Azure DevOps
• Experience working in Agile development or support environments

Preferred Qualifications

• Hands-on experience with EMR conversions or implementations
• Experience supporting clinical workflows (e.g., nursing, therapy, home health, hospice)
• Prior involvement in QA, testing, or validation activities for healthcare systems
• Work Environment & Expectations
• Hybrid role requiring on-site presence at least 3 days per week
• Collaborative, cross-functional team environment
• Opportunity to contribute meaningfully to EMR conversions and system quality initiatives
  

About NTT DATA:

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.