What are the responsibilities and job description for the SAP - Program Management position at NTT DATA North America?
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a SAP - Program Management to join our team in Denver, Colorado (US-CO), United States (US).
Digital PMO leader - Director
Location Denver-Client Site
Job Summary
We are seeking an experienced SAP PMO Leader to establish and lead the Program Management Office (PMO) for our SAP LE North America organization. This role is critical in ensuring governance, alignment, reporting, and execution discipline across all SAP-related projects. The ideal candidate brings deep SAP program experience, cross-functional leadership, and a track record of delivering high-value transformation outcomes.
Key Responsibilities
Governance & Oversight
Design, implement and/or maintain PMO frameworks, processes, and tools aligned with SAP Activate, NTT DATA’s Playback, SAP AMS and/ or hybrid delivery methodologies.
Establish and maintain governance frameworks, ensuring compliance with standards and regulations, and managing risks.
Define and manage program KPIs, governance calendars, and steering committee materials.
Strategic Alignment: Ensuring that the program's goals and objectives are aligned with the organization's overall strategy and priorities (including North America Org. And Global SAP Org.)
Program Planning & Execution
Own and maintain the integrated program/project plan across all SAP services – Deployments (S4 or ECC), technical, data, AMS, testing, cutover, consulting).
Monitor project milestones, deliverables, budgets, and interdependencies.
Risk & Issue Management
Establish guidelines for program and project RAID logs.
Track and review risks and issues. Guide Program and Project Managers on the management of risk
Proactively identify, assess, and mitigate systemic risks or conflicts across projects
Reporting & Communication
Organize or collaborate with BU organizations on the conduct of Service Excellence cadence
Performance Monitoring and Reporting: Track the progress of projects and programs (through executive-level dashboards, status reports), analyzing performance metrics, and providing regular status updates to stakeholders.
Facilitate regular program reviews with internal leadership and external partners.
Resource & Financial Management
Track and forecast program and project budgets, actuals, and variances.
Identify systemic areas of improvement in the management of budgets.
Quality & Change Control
Establish norms for the change request processes and impact assessments. Coach and mentor Program and Project Managers in the management of change
Ensure phase gate reviews and quality assurance activities are conducted.
Continuous Improvement: Identify opportunities to enhance processes, methodologies, and tools to increase efficiency and effectiveness.
Tool Enablement & Compliance
Implement and maintain PMO tools such as MS Project, SAP Solution Manager, Jira, or Smartsheet.
Coopt SQA review outputs that are performed for AMS engagements for centralized tracking and reporting and continuous improvement
Ensure audit readiness, document control, and compliance with governance standards.
Client engagement & presales support
Engage with clients, in particular in large or visible programs, to demonstrate confidence in delivery controls that are deployment
Be available to participate in delivery reviews with the client where the project status is Red
Support presales initiatives with contributions to proposals, sales collateral
Required Qualifications
Bachelor’s or Master’s degree in Information Technology, Business, or related field.
20 years of SAP consulting experience
15 years of experience in project/program management, with 5 years leading SAP programs (preferably S/4HANA).
Experience with leading 3 SAP S/4 HANA deployments as the Program or Project Manager
Proven experience establishing PMOs for large-scale IT or ERP transformations.
Strong knowledge of SAP Activate, Agile, or hybrid delivery methodologies.
Experience working with third-party SIs
PMP, PgMP, or PRINCE2 certification strongly preferred.
Familiarity with tools like MS Projects, SAP Solution Manager, Jira, Clarity, or equivalent.
Key Skills & Competencies
Excellent leadership, facilitation, and stakeholder management skills.
Strong analytical, communication, and problem-solving abilities.
Skilled at managing cross-functional teams and driving accountability.
Adept at navigating change, ambiguity, and complex program environments.
Preferred Experience (Nice To Have)
Experience in cloud-based SAP deployments (RISE with SAP, SAP BTP).
Exposure to complementary business functions (Finance, Supply Chain, Manufacturing).
Experience with global rollouts or multi-country SAP deployments.
Working knowledge of SAP Signavio or SAP Cloud ALM and/or SAP Solution Manager.
Min/Required Qualification:
20 years of SAP/IT experience
15 years of Project/Program management experience
5 years of leading a large SAP Program
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
We are currently seeking a SAP - Program Management to join our team in Denver, Colorado (US-CO), United States (US).
Digital PMO leader - Director
Location Denver-Client Site
Job Summary
We are seeking an experienced SAP PMO Leader to establish and lead the Program Management Office (PMO) for our SAP LE North America organization. This role is critical in ensuring governance, alignment, reporting, and execution discipline across all SAP-related projects. The ideal candidate brings deep SAP program experience, cross-functional leadership, and a track record of delivering high-value transformation outcomes.
Key Responsibilities
Governance & Oversight
Design, implement and/or maintain PMO frameworks, processes, and tools aligned with SAP Activate, NTT DATA’s Playback, SAP AMS and/ or hybrid delivery methodologies.
Establish and maintain governance frameworks, ensuring compliance with standards and regulations, and managing risks.
Define and manage program KPIs, governance calendars, and steering committee materials.
Strategic Alignment: Ensuring that the program's goals and objectives are aligned with the organization's overall strategy and priorities (including North America Org. And Global SAP Org.)
Program Planning & Execution
Own and maintain the integrated program/project plan across all SAP services – Deployments (S4 or ECC), technical, data, AMS, testing, cutover, consulting).
Monitor project milestones, deliverables, budgets, and interdependencies.
Risk & Issue Management
Establish guidelines for program and project RAID logs.
Track and review risks and issues. Guide Program and Project Managers on the management of risk
Proactively identify, assess, and mitigate systemic risks or conflicts across projects
Reporting & Communication
Organize or collaborate with BU organizations on the conduct of Service Excellence cadence
Performance Monitoring and Reporting: Track the progress of projects and programs (through executive-level dashboards, status reports), analyzing performance metrics, and providing regular status updates to stakeholders.
Facilitate regular program reviews with internal leadership and external partners.
Resource & Financial Management
Track and forecast program and project budgets, actuals, and variances.
Identify systemic areas of improvement in the management of budgets.
Quality & Change Control
Establish norms for the change request processes and impact assessments. Coach and mentor Program and Project Managers in the management of change
Ensure phase gate reviews and quality assurance activities are conducted.
Continuous Improvement: Identify opportunities to enhance processes, methodologies, and tools to increase efficiency and effectiveness.
Tool Enablement & Compliance
Implement and maintain PMO tools such as MS Project, SAP Solution Manager, Jira, or Smartsheet.
Coopt SQA review outputs that are performed for AMS engagements for centralized tracking and reporting and continuous improvement
Ensure audit readiness, document control, and compliance with governance standards.
Client engagement & presales support
Engage with clients, in particular in large or visible programs, to demonstrate confidence in delivery controls that are deployment
Be available to participate in delivery reviews with the client where the project status is Red
Support presales initiatives with contributions to proposals, sales collateral
Required Qualifications
Bachelor’s or Master’s degree in Information Technology, Business, or related field.
20 years of SAP consulting experience
15 years of experience in project/program management, with 5 years leading SAP programs (preferably S/4HANA).
Experience with leading 3 SAP S/4 HANA deployments as the Program or Project Manager
Proven experience establishing PMOs for large-scale IT or ERP transformations.
Strong knowledge of SAP Activate, Agile, or hybrid delivery methodologies.
Experience working with third-party SIs
PMP, PgMP, or PRINCE2 certification strongly preferred.
Familiarity with tools like MS Projects, SAP Solution Manager, Jira, Clarity, or equivalent.
Key Skills & Competencies
Excellent leadership, facilitation, and stakeholder management skills.
Strong analytical, communication, and problem-solving abilities.
Skilled at managing cross-functional teams and driving accountability.
Adept at navigating change, ambiguity, and complex program environments.
Preferred Experience (Nice To Have)
Experience in cloud-based SAP deployments (RISE with SAP, SAP BTP).
Exposure to complementary business functions (Finance, Supply Chain, Manufacturing).
Experience with global rollouts or multi-country SAP deployments.
Working knowledge of SAP Signavio or SAP Cloud ALM and/or SAP Solution Manager.
Min/Required Qualification:
20 years of SAP/IT experience
15 years of Project/Program management experience
5 years of leading a large SAP Program
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.