Human Resources Generalist

Position Summary

The Human Resources Generalist plays an essential role in supporting the day-to-day operations of the HR department. This individual will handle a wide variety of HR functions, ensuring employees receive timely support and that HR processes run smoothly and consistently. The ideal candidate is proactive, detail-oriented, and comfortable balancing multiple priorities in a fast-paced environment. This role offers the opportunity to deepen HR expertise across core functional areas, including employee relations, recruiting support, benefits administration, and compliance.

Key Responsibilities

Employee Relations & Support

• Serve as a primary point of contact for employees and managers regarding HR policies, procedures, and programs
• Support and participate in employee relations investigations in partnership with HR leadership
• Lead orientation processes to ensure a positive and compliant new hire experience
• Support compensation review cycles, job changes, and documentation
• Coordinate HR-led training, including compliance, manager development, and systems training

Recruitment & Talent Management

• Partner with hiring managers to support recruiting efforts, including job postings, interview coordination, and candidate evaluation
• Support offer processes, background checks, and pre-employment documentation and assessments
• Maintain applicant tracking systems within HRIS
• Draft, review, and maintain accurate job descriptions to ensure alignment with role responsibilities and compliance requirements
• Assist with internal transfers, promotions, and workforce movement documentation

HR Operations & Compliance

• Stay current on HR technology and best practices to optimize HRIS functionality and improve HR processes
• Draft, update, and maintain HR policies and procedures to ensure compliance with employment laws and organizational needs
• Support policy rollout, communication, and training to ensure consistent understanding and application across the organization
• Support compliance initiatives including audits, reporting, policy updates, and required trainings
• Prepare HR reports, dashboards, and trend analysis related to employee data and HR metrics

Benefits & Leave Administration

• Serve as a resource for employees regarding benefits enrollment, changes, and general inquiries
• Support annual open enrollment planning and execution
• Administer and track employee leaves in accordance with company policy and applicable laws (FMLA, ADA, PWFA, STD, parental leave, etc.)
• Coordinate with benefits vendors to resolve employee issues and ensure accurate administration

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• 3–5 years of experience in an HR Generalist, HR Coordinator, or HR Specialist role
• Foundational understanding of employment law and HR best practices
• Experience with HRIS systems; proficiency in Microsoft Office Suite
• Strong verbal and written communication skills
• Ability to handle confidential information with discretion
• Excellent organizational skills and attention to detail

Preferred Qualifications

• Experience in a mid-size or fast-growing organization
• Prior exposure to employee relations discussions or investigations
• Familiarity with recruiting platforms and HR reporting tools
• PHR or SHRM-CP certification (or working toward one)

Key Competencies

• Professionalism and sound judgment
• Strong customer service orientation
• Ability to build rapport and maintain effective working relationships
• Problem-solving and critical-thinking skills
• Ability to work independently while remaining collaborative

Knowledge and Skills

• Strong analytical and quantitative skills with attention to detail.
• Ability to interpret operational data and escalate issues effectively.
• Clear written and verbal communication skills.
• Proficiency in Excel and workforce reporting tools.
• Ability to manage multiple tasks in a fast-paced, real-time environment.
• Collaborative mindset with a focus on accuracy, reliability, and execution discipline.

Hours Required:

• Varied Schedule but must be flexible and available to work additional hours outside of this standard schedule depending on project scope.
• Requires onsite attendance, this is NOT a work from home role.

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is frequently required to talk or hear, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and occasionally required to stand; walk; climb stairs. 
• The employee must occasionally lift and/or move up to 20 pounds.  Specific vision abilities required by the job include close vision and the ability to adjust focus.

Work Environment:

• Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The usual environment is in a business office with a noise level in the work environment that is usually moderate.  
• This is an exempt position.

This job description reflects management's assignment of essential functions and may be subject to change at any time due to reasonable accommodation or other reasons.