What are the responsibilities and job description for the Senior On-Site Service Specialist position at NS IT Solutions?
Job Title: Senior On-Site Service Specialist Location: Mountain View, CA 94040 Shift: 8:00 AM - 5:00 PM Pay Rate: $20.00 - $23.50/hrJob Summary:The Senior On-Site Service Specialist is responsible for managing high-volume mailroom operations, document imaging, copying, and related administrative tasks at a hospital facility. The role requires strong customer service, technical aptitude, and physical stamina for walking, standing, and lifting packages up to 50-55 lbs. The position reports directly to the Site Manager or Supervisor.Key Responsibilities:Operate high-volume duplicating, document imaging, and mail management equipment.Sort, distribute, and deliver mail/packages to various hospital departments and surrounding areas.Use Pitney Bowes mail posting machines for outgoing mail.Perform copier maintenance and minor repairs; ensure machines are operational and properly stocked.Generate reports for digital printing, imaging, and mail systems.Handle shipping and receiving of products and supplies.Maintain records for management reports and inventories.Perform filing, bindery, quality checks, and document management tasks.Set up meeting and conference rooms as needed.Assist with building support, light maintenance, and occasional cleaning tasks.Respond to service calls and coordinate customer requests.Walk between buildings and occasionally push/pull equipment weighing up to 700 lbs.Adhere to hospital protocols, including mask-wearing and safety regulations.Requirements:High school diploma or GED required; 1-2 years of related experience preferred.Experience with document management, copying, scanning, or mailing systems is a plus.Strong organizational and customer service skills.Proficient with PCs, MS Office, and email systems.Ability to lift 50-55 lbs consistently and walk/stand for most of the shift.Comfortable working in a hospital environment and following safety protocols.May require a valid driver’s license if converted to a permanent role.Skills:Printing, copying, scanning, and mail handlingCustomer service and communicationOffice and technical equipment operationOrganizational, filing, and basic math skills
Salary : $20 - $24