Title: IT Vendor Management Specialist (Hybrid - Des Moines, IA)

Location: Des Moines, IA (onsite every Wednesday)
Type: 6-month contract
Schedule: Monday-Friday, 8am-5pm
Pay Rate: $35/hr

Note:

• Only local candidates will be considered for this role. Candidates must be based in or near Des Moines, IA, and able to work onsite as required (every Wednesday). Relocation or remote candidates outside the area will not be eligible.
• H1B and CPT candidates are not eligible.

Summary

We are seeking an experienced IT Vendor Management Specialist to oversee vendor relationships, contract compliance, service performance, and IT risk management. This role supports IT sourcing and strategy by managing software, hardware, cloud, and consulting vendors while ensuring alignment with agency and industry standards.

Responsibilities

Vendor & Relationship Management

• Manage vendor relationships across IT services and solutions.

• Serve as primary point of escalation for vendor issues.

• Facilitate vendor performance reviews and business review meetings.

Contract, SLA & Compliance Oversight

• Oversee SOW execution, renewals, and procurement documentation.

• Track SLAs, KPIs, and compliance requirements.

• Coordinate with legal and IT procurement teams.

IT Risk & Financial Controls

• Track vendor spend and ensure alignment with IT budgets.

• Monitor vendor risks including cybersecurity and data privacy.

• Support audits and IT compliance initiatives.

Issue & Change Management

• Record vendor issues, escalations, and service disruptions.

• Manage resolution plans and document changes.

Stakeholder Communication

• Schedule vendor meetings and onboarding sessions.

• Provide performance updates, contract status reports, and risk summaries.

Required Skills & Experience

• 3 years of IT Vendor Management experience supporting technology services.

• Strong experience managing software, hardware, cloud, and consulting vendors.

• Expertise in SLAs, KPIs, compliance, and performance management.

• Knowledge of IT risk, cybersecurity, and data privacy considerations.

• Familiarity with IT procurement standards and sourcing strategies.

Education

• Bachelor’s degree or equivalent professional experience (2 years).

Must-Have Strengths

• Vendor relationship management

• Negotiation and issue resolution

• Stakeholder communication

• Risk and compliance awareness

• Data privacy understanding

Regards

Keyur (Kelvin) Pandya | Sr. Recruiter

Direct Phone: 732-412-4828

Main Number: 800-409-5108 Ext: 108

Email: keyur@nsitsolutions.com

NS IT Solutions | Old Bridge, NJ 08857

www.nsitsolutions.com

Your Partner in Talent Delivery and Business Growth