Facility Services Specialist

Summary

• Dress Code: Business Casual
• COVID Requirements: None
• Driving: No driving is required
• Interview Type: The initial interview will be a phone/TEAM//'S interview. 2nd interview will be on site with the Ricoh Site Manager
• This is a facilities position, so the job entails light maintenance such as chair assembly, dock management, mail delivery.
• This position also requires a high level of customer interaction from C level to office staff.
• Good communications skills are a must along with some PC skills as well.
• They will be responsible for retrieving tickets form the Service Now system and then completing the requests in a timely manner and reporting back to the client when complete Someone who is self-motivated, mechanically inclined, small repairs such as chair assembly and some dock work is required as well.
• Lifting 50 pounds no extensive walking.

Requirements

• High School Diploma or equivalent is required.
• Valid Drivers//' License required.
• Ability to walk, stand, kneel, and carry objects up to 50 lbs.
• Excellent customer service skills.
• Ability to be flexible and to be a team-member is a must.
• Ability to understand and follow written and verbal communication and instructions.
• Ability to work independently on multiple projects involving different customer groups.
• Ability to work as a team member in balancing workloads and pending tasks that need to be completed within a given timeline. PC Literate.
Basic office skills, creating reports, filling out forms, tracking invoices/work orders etc.

Responsibilities

• Responsible for assisting in the daily management of assigned facility.
• The Corporate Facility Services Specialist will perform weekly inspections of building, minor maintenance, move furniture and boxes, conference room presentation set ups.
• The Specialist must be customer service driven, with a keen eye for detail. Conference Room Set-Ups
• Set up tables, chairs and audiovisual equipment in conference rooms as defined per calendared meetings.
• Utilize procedures and guidelines as directed by Site Manager.
• Collect and discard/recycle items left from previous meetings such as papers, water bottles, etc.
• Understand and follow the conference room presentation standards as outlined in the set-up guide.
• Identify and report problems with A/V equipment, including telephones and conference phones
• Deliver and pick up equipment throughout the campus.
• When placing equipment in a room, ensure equipment is functioning, focused, and ready to use by customer.
• Educate business partners and staff in the use of built-in audiovisual equipment and assist in the operation of equipment during meetings as needed.
• Respond to radio communication from Coordinator and/or Supervisor to assist with A/V and room setup changes.
• Confirm the completion of any set-up changes throughout the day with Coordinator. Operations Service requests
• Complete assigned service requests, including, but not limited to: - delivery of keys - move boxes within campus - relocate furniture - movement of grids - build rolling/bakers racks, body forms, small store fixtures
• Complete service requests, inventory, review and prioritize tasks to be completed
• Coordinate deliveries between vendors, charity pick-ups, and customers while following all applicable building access guidelines.
• Perform weekly building inspections as defined by the building inspection checklist.
• Keep all storage closets organized at all times.
• Responsible for ensuring that the rain mats are put down and taken up, as weather dictates. Inter-Office Moves
• Deliver moving boxes and labels as directed by Move Services and/or Coordinators.
• Assist moves vendors with relocation of computer equipment//'s and boxes.
• Regular sweeps of areas following a move to collect empty boxes.
• Preforms other duties as assigned.

Skills

• Mail
• Packaging