What are the responsibilities and job description for the Application Analyst II position at NS IT Solutions LLC?
Job Title: Application Analyst IILocation: Remote (U.S. Candidates)Work Model: RemoteDuration: 3 months (Dec 07, 2025 – Mar 08, 2026)Work Hours: Monday–Friday, 9:00 AM – 5:00 PM (40 hours/week)Pay Rate: USD $32.00 / hrPosition Overview:We are seeking a proactive Application Analyst II to provide Tier 2 and Tier 3 support for a portfolio of medium- to high-complexity applications in a healthcare environment. The ideal candidate will have experience with clinical third-party applications and possess strong analytical, problem-solving, and communication skills.Key Responsibilities:Provide and coordinate resolution of application issues, recommending procedures and controls to prevent recurrence.Follow outlined service management processes, including SLA adherence and handling critical application outages.Document workarounds, resolutions, and best practices in the knowledge base to improve future issue resolution.Provide advanced support for clinical third-party applications such as cardiology, radiology, lab systems, PACS, Sleep Lab (Cadwell), and PFT (Breeze Suite).Participate in on-call rotation as needed to provide 24/7 desktop application support.Support incident and problem management processes in line with ITIL best practices.Collaborate with internal teams to share knowledge and ensure high-quality support.Assist in maintaining documentation for technical architecture, functionality, and troubleshooting processes.Required Qualifications:Bachelor’s degree in a relevant field (must provide proof of education).Experience with clinical third-party applications in healthcare settings.Strong knowledge of ITIL, service management processes, and application support best practices.Advanced understanding of Microsoft Office and other back-office systems.Excellent problem-solving, analytical, and customer service skills.Ability to work independently with minimal supervision.Skills:Application supportHealthcare systemsDesktop application supportITIL processesService managementClinical third-party applicationsWork Details:Work Model: RemoteHours per Week: 40Work Timing: Monday–Friday, 9:00 AM – 5:00 PM (CST)Start Date: Dec 07, 2025End Date: Mar 08, 2026Duration: 91 days
Salary : $32
