Collections Specialist

Collections Specialist (or AR Specialist)

Location: Remote
Engagement Type: Consulting (NOW CFO)
Industry: Technology / IT Services

Position Overview

Our client is seeking a Collections Specialist to support day-to-day accounts receivable and collections activities. This role is ideal for someone early in their accounting or finance career who is detail-oriented, organized, and eager to grow in a fast-paced environment.

This position will work closely with the Billing & Collections Manager and support ongoing efforts to improve cash flow and customer payment timelines.

Key Responsibilities

• Assist with outbound collections efforts (email and phone follow-ups)

• Monitor AR aging reports and flag past-due accounts

• Apply customer payments and assist with cash application

• Research and resolve billing discrepancies

• Support invoice generation and delivery

• Maintain accurate customer records and documentation

• Assist with month-end AR close processes

• Provide general administrative support to the finance team

Qualifications

• 1–3 years of experience in accounts receivable or collections

• Basic understanding of accounting principles

• Strong attention to detail and follow-through

• Comfortable communicating with customers professionally

• Experience with ERP or accounting systems preferred

• Proficient in Excel and Microsoft Office

Nice to Have

• Experience in IT, SaaS, or professional services environments

• Exposure to high-volume invoicing or B2B collections

• Desire to grow into a senior AR or accounting role

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