ENTRY LEVEL CUSTOMER SERVICE

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Training & development

About the Role:
Join Nova Acquisitions Group as an Entry Level Customer Service Representative and kickstart your career in a dynamic and supportive environment. We are passionate about providing exceptional service to our clients while fostering growth and development within our team.

Responsibilities:

• Assist customers with inquiries and provide product information.
• Handle customer complaints and resolve issues efficiently.
• Process orders and manage customer accounts.
• Maintain accurate records of customer interactions.
• Collaborate with team members to enhance customer satisfaction.
• Participate in training sessions to improve product knowledge.
• Contribute to a positive team environment and culture.
• Utilize CRM software to track customer interactions.

Requirements:

• High school diploma or equivalent; college education is a plus.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work in a fast-paced environment.
• Proficient in Microsoft Office Suite.
• Previous customer service experience is preferred but not required.
• Positive attitude and a willingness to learn.
• Team player with a strong work ethic.

About Us:
Nova Acquisitions Group has been in business for over a decade, specializing in customer-focused solutions that drive success for our clients. Our commitment to excellence has earned us a reputation for outstanding service, making us a favorite among customers and a great place for employees to thrive and grow.