What are the responsibilities and job description for the Insurance - Customer Service Representative position at Northwood Insurance Agency, Inc?
Our office is expanding, and we are looking to hire the right individual to join our outstanding customer service team who wants to grow with us! Consider joining a firm with a strong foundation. We've been in business for almost 40 years! Our Customer Service Representative will be responsible for providing exceptional customer service to our current staff, clients, and new prospects. Office or banking experience is a plus!!BenefitsHourly Base Salary Based on ExperiencePaid Time Off (PTO)Health InsuranceLife InsuranceDisability InsuranceHands on TrainingTuition ReimbursementMon-Fri ScheduleCareer Growth OpportunitiesRetirement PlanResponsibilitiesImmediately greet all customers, entering the office, in a friendly and helpful manner.Provide exceptional customer service.Answer incoming phone calls with a sense of urgency.Verify phone numbers, addresses and email addresses with each customer contact and update customer information.Take payments and process customer policy change requests.Responds to all inquiries, within specified timeframe.RequirementsPossess an upbeat, positive and enthusiastic attitude.Proficiency to multi-task, follow-thru and follow-up.Great Customer Service Skills.Driven and goal-oriented individual.Ability to tactfully communicate with our clients and prospects.
Salary : $24 - $26