What are the responsibilities and job description for the Personal Insurance Customer Service position at Dennis McCurdy Insurance, Agency?
Part-Time Insurance Customer Service Representative (Personal Lines) – Sturbridge, MAJob DescriptionWe are a friendly, independent insurance agency in Sturbridge, Massachusetts looking for a part-time Customer Service Representative to support our Personal Lines clients (home, auto, umbrella, etc.).Our agency prides itself on providing excellent service and treating clients like neighbors—not numbers. We're looking for someone dependable, organized, and personable who enjoys helping people.ResponsibilitiesAnswer client calls and emails regarding home and auto insurance policiesProcess policy changes, endorsements, and renewalsAssist clients with billing questions and basic claims guidanceWork with insurance carriers to resolve client issuesProvide friendly, professional customer serviceQualificationsCustomer service or office experience preferredInsurance agency experience is a plus but not requiredMassachusetts Property & Casualty license preferred (or willingness to obtain)Comfortable using computers and agency management systemsStrong attention to detail and communication skillsSchedulePart-time: 15–25 hours per weekFlexible daytime scheduleNo evenings or weekendsCompensation & BenefitsCompetitive hourly pay based on experiencePaid trainingOpportunity to grow within the agencyLocationSturbridge, MA (candidates within ~20 miles preferred)How to ApplyPlease apply through ZipRecruiter or send a brief note describing your experience and availability.
Salary : $20,800 - $32,000