What are the responsibilities and job description for the Customer Service Representative position at Crutchfield & Graves Insurance?
Our insurance office is expanding, and we are looking to hire the right individual to join our outstanding customer service team who wants to grow with us! Consider joining a firm with a strong foundation. We've been in business for almost 40 years! Our Customer Service Representative will be responsible for providing exceptional customer service to our current staff, clients, and new prospects. Office or banking experience is a plus!!
Benefits
Hourly Base Salary Based on Experience
Paid Time Off (PTO)
Health Insurance
Life Insurance
Disability Insurance
Hands on Training
Tuition Reimbursement
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Responsibilities
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Provide exceptional customer service.
Answer incoming phone calls with a sense of urgency.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Take payments and process customer policy change requests.
Responds to all inquiries, within specified timeframe.
Requirements
Possess an upbeat, positive and enthusiastic attitude.
Proficiency to multi-task, follow-thru and follow-up.
Great Customer Service Skills.
Driven and goal-oriented individual.
Ability to tactfully communicate with our clients and prospects.
Salary : $24 - $26