What are the responsibilities and job description for the Customer Service Representative position at Northwest Exterminating?
Do you enjoy helping people, solving problems, and making someone's day a little easier?
We're looking for a Customer Service Representative who takes pride in delivering excellent service and creating positive customer experiences. If you're a great communicator, enjoy finding solutions, and like helping customers feel heard and supported, this could be the perfect role for you.
What You'll Be Doing
EnviroPest (Anticimex) is a trusted pest control leader with a strong focus on customer service, innovation, and employee growth.
Apply today and grow your customer service career with us!
Job Type: Full-time
Benefits
Job Posted by ApplicantPro
We're looking for a Customer Service Representative who takes pride in delivering excellent service and creating positive customer experiences. If you're a great communicator, enjoy finding solutions, and like helping customers feel heard and supported, this could be the perfect role for you.
What You'll Be Doing
- Assist customers by phone or email
- Answer questions and provide information about services
- Resolve customer concerns with professionalism and empathy
- Schedule appointments and coordinate service requests
- Document customer interactions accurately
- Maintain customer records and update account information
- Work with team members to ensure customer satisfaction
- 1-year of customer service, call center, or administrative experience preferred
- Strong Communication and relationship-building skills
- Positive attitude and problem solving-mindset
- Comfortable multitasking in a fast-paced environment
- Tech-savvy (mobile apps, CRM systems, and Microsoft Office)
- High school diploma (required)
- Bilingual a plus
- Enjoy helping people
- Communicate clearly and professionally
- Stay calm under pressure
- Have a strong attention to details
- Can multitask and stay organized
- Are comfortable using computers and office software
- Pest control office experience (helpful)
- Competitive pay
- Medical, dental, vision, HAS/FSA options
- 401 (k) company-paid life & disability insurance
- Paid training, PTO, and 8 holidays
- Career growth and advancement opportunities
EnviroPest (Anticimex) is a trusted pest control leader with a strong focus on customer service, innovation, and employee growth.
Apply today and grow your customer service career with us!
Job Type: Full-time
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Job Posted by ApplicantPro