SERVICE DRIVER

Job Title: Service Driver       

Department: Service

Reports to: Service Manager

FLSA Status: Non-exempt

Prepared by: HR

SUMMARY

Functions as a transportation and vehicle delivery driver for the Service Department, picking up and delivering customers and/or their vehicles to and from the Service Department as needed.

ESSENTIAL DUTIES 

Essential duties include the following. Other duties may be assigned.

• Picks up customers’ vehicles as requested, delivering vehicles to the Service Department for diagnostic or repair work.
• Drives customers to their homes or places of business.
• Picks up and drives customers to the service department as needed.
• Uses good judgment and safe driving skills.
• Keeps a timely route.
• Assists passengers getting in and out of vehicles.
• Operates radio or similar device to communicate with dealership or other vehicles to report disruption of service.
• Keeps a record or trips including names of passengers and destination or pick-up point.
• Notifies dispatcher or service manager of any servicing the shuttle vehicle may require, such as oil changes, tires, cleaning, and general maintenance.
• Maintains a professional appearance.
• Performs porter duties as needed.
• Performs loaner clerk duties as needed.
• Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one small group situations to customers, clients, and other employees of the organization.

MATHEMATICAL SKILLS

Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

REASONING ABILITY 

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid Driver’s License

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and talk or hear. The employee must occasionally life and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, outside weather conditions, and vibration. The noise level in the work environment is usually loud.

Northside Auto Group is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.   If you need a reasonable accommodation for any part of the employment process, please contact us by email at reasonableaccommodation@nsautogroup.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email.