Business Development Specialist

The ideal candidate is a motivated, organized, and creative individual who welcomes the challenges of acquiring and developing new business through sales efforts. You will build key customer relationships, identify business opportunities, and close business deals while maintaining an extensive knowledge of current market conditions.

DUTIES & RESPONSIBILITIES

• Sales Duties in Support of Sales Team Leadership
• Coordinate sales effort with team members and other internal departments.
• Provide strategic data-driven support to all levels of Sales team focused upon achieving Company-wide sales targets and net margin outcomes within budget schedule.
• Provide Departmental and inter-Departmental strategic insights developing new business opportunities in new and existing channels while servicing existing business
• Integral support for the Sales Department’s successful efforts to establish, manage, develop, and maintain strong, positive business relationships with existing and new accounts
• As called upon to support, effectively prepare and/or present new program proposals, including new product introductions
• Onboard new customers, managing customer contract requirements (billing, reporting, shipping, allowances etc.)
• Identify customer needs, understand their goals; present and offer creative value-added solutions
• Expedite the resolution of customer problems and complaints to maximize satisfaction.
• Provide insights, data, and support to follow-up meetings with customers as needed to review performance of current program and strategize on expansion / growth.
• Facilitate resolution of operational issues to ensure compliance and minimize chargebacks.
• Utilize leads database and software to keep funnel constantly full of new leads.
• Manage leads and opportunities in Monday.com or other CRM software
• Develop a working knowledge of Northern Light’s product lines and capabilities
• Learn and master all accounts provided reporting tools and Supplier websites.
• Setup internal processes to onboard new customers into new channels that do not fit within existing company structure.
• Thought Leadership Duties
• Maintain awareness of industry trends
• Keep abreast of best practices and product trends.
• Forecast, track profitability, and provide progress reports on a bi-annual basis
• Determine potential profit and costs associated with each opportunity through strategic quantitative analysis via excel
• Identify improvements for future seasons and work with product development and operations to implement solutions
• Inter-Departmental Duties & Communication
• Work with internal departments to create presentations for customer meetings
• Coordinate with item setup team and EDI team to ensure timely turnarounds
• Collaborate on pricing parameters for new customer programs
• Ensure that customer orders are shipped and that production facilities have the right information to process the orders.
• Coordinate a hand-off of programs to planning / operations, including accurate and timely communication of customer buying decisions, volumes, timeline, and shipping parameters
• Communicate progress through the company
• Other Duties
• Always promotes a positive company image in house and while traveling.
• Perform other related duties as assigned
• Attend Trade Shows, sales calls / meetings as needed
• Capacity to serve as sales manager backup in the case of any short-term or long-term absences.

QUALIFICATIONS

• Bachelor’s degree AND/OR 2 years of inside/outside sales (preferably CPG) experience
• Demonstrated skills in achieving sales and profitability goals
• Understanding of Account buying cycles, margin expectations, and sell-thru expectations
• Business Math ability (understanding margins, mark-up, etc.)
• Demonstrated Proficiency with Microsoft Office Suite
• Outstanding verbal and written communication skills
• Availability to travel and work outside of regularly scheduled work hours. Overnight domestic travel required (10-20%).

*This is a part time (not to exceed 29 hours per week), office hourly ($21.01-$24.16), hybrid position located in Wellsville, NY