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Assertive Community Treatment Program Coordinator-ACT

Northern Human Services
Berlin, NH Full Time
POSTED ON 10/24/2026
AVAILABLE BEFORE 2/20/2027

Assertive Community Treatment Program Coordinator

Northern Human Services White Mountain Mental Health in Berlin NH is seeking a Program Coordinator for the Assertive Community Treatment Program.

Assertive Community Treatment (ACT) is a team-based approach delivering comprehensive flexible treatment and support to individuals with the most severe and persistent mental health challenges.

ACT offers individuals struggling with mental illness an intensive, community-based mental health program model that brings together a team of professionals with a holistic approach to treatment, focusing on a variety of social determinants of health including but not limited to housing, finances, medication management, natural supports, legal issues in order to increase overall well-being and independence.

This position will hire, train and supervise staff, coordinate and facilitate daily team meetings, provide services to clients in their homes and in their community, provide transportation for clients as needed, monitor delivery of services to meet both state and fidelity requirements, oversees ACT referrals, discharges, monitors schedules, participate in an on-call rotation with other team members, works directly with agency QI Department to report on ACT fidelity and participate in annual state fidelity reviews.

The ideal candidate will have:

  • Bachelor’s degree in human services, social work, sociology, psychology or similar program
  • Prior supervisory experience
  • Experience with Evidence Based Practices
  • Prior experience working with individuals with mental illness
  • Moderate computer skills including the ability to navigate MS Word, Excel, Outlook and all other agency systems including an electronic health record
  • Must be proactive, detail oriented, able to prioritize and manage the stress of competing demands while working independently and efficiently

BENEFITS

Northern Human Services encourages a healthy work-life balance, a family-first culture, flexible scheduling, professional development opportunities and an excellent benefits package to all full-time employees including: a 35-hour work week (unless otherwise listed), medical, dental and vision plans, disability, term-life insurance, 3% 403b employer contribution, flexible spending account, 11 paid holidays, generous accrued paid time off, loan/tuition reimbursement, an employee assistance program and so much more!

ABOUT NORTHERN HUMAN SERVICES

Northern Human Services is a non-profit organization, a DHHS state designated developmental services agency and the designated community mental health provider in the North Country. As one of the largest year-round employers in northern New Hampshire, we have over 400 employees committed to assisting and advocating for individuals affected by mental illness, developmental disabilities and related disorders in living meaningful lives within their community. It is the unwavering dedication of all our staff that drives our success; in turn, we are committed to a culture of opportunity, collaboration & fun. Our vision is to always be able to provide our services to anyone who truly needs them. If you would like to learn more about working for a peer-supported, mission-driven agency, we look forward to hearing from you. https://northernhs.org/

This company is an Equal Opportunity Employer and Provider.
Driving and criminal background checks required!

30-193

Job Type: Full-time

Pay: $22.61 per hour

Expected hours: 35.0 per week

Benefits:

  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Education:

  • Bachelor's (Preferred)

License/Certification:

  • Driver's License (Preferred)

Work Location: In person

Salary : $23

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