Care Coordinator, Residential Treatment Program

Our Mission is to provide compassionate care and services to empower individuals experiencing substance use disorders, mental illnesses, and homelessness to attain an enhanced quality of life regardless of ability to pay.

Position Profile: Our Care Coordinator works directly with people in our Residential Treatment Program located at 10 Andover Road to assist them in coordinating aftercare plans and connect to needed resources for their recovery. They will assist clients in connecting to needed area resources and support them in their continued recovery. This work may also involve families and friends of clients. The Care Coordinator also works with service providers to engage resources and achieve coordination of care for a client. Care Coordinators do not focus on clinical work, but they must still be capable of responding in professional and ethical ways including cultural responsiveness and trauma-informed best practices.

Essential Functions and Responsibilities:

• Identifies areas of need by reviewing biopsychosocial assessments completed by RTP team and collaborates with these team members.
• Assists clients in accessing needed services to support clients’ treatment and community integration efforts and plans.
• Links to and provides support with other services (vocational, educational, social/recreational, transportation, etc.) and advocates for entitlements such as MaineCare.
• Facilitates ongoing collaboration and communication between providers.
• Integrates clients’ supports (family, social, community) to help remove barriers for clients.
• Completes necessary administrative tasks according to deadlines.
• Attends staff meetings and development training as scheduled.
• Participates in clinical supervision including QA review of documentation and personal goal tracking highlighted in yearly evaluation.
• Completes all authorizations for services and continued stay reviews.
• Transport clients as necessary.
• Adheres to agency policies and procedures.
• Completes and maintains necessary records and reports in an accurate and confidential manner.
• Performs other duties as assigned.

Work Location and Schedule: This position is based at 10 Andover Rd in Portland, Maine. This is a 40 hour per week, hourly position with a schedule of Monday through Friday 8:30am-4:30pm.

Compensation: Compensation for this position ranges from $21.00 - $24.00 per hour, based on experience and credentials.

Qualifications: Valid driver’s license and reliable transportation is required. Associate’s degree in social services or related field preferred. 1 year of successful community-based mental health/substance abuse work is a plus. Must be MHRT-C certified or provisional eligible. Recovery Coach training is preferred.