What are the responsibilities and job description for the Medical Support Specialist position at NORTHERN COUNTIES HEALTH CARE, Inc.?
Job Overview
Northern Counties Health Care is a reputable healthcare provider seeking a detail-oriented and organized Medical Receptionist to join their team at the Hardwick Area Health Center. As a key member of the patient care team, this individual will work under the direction of the Practice Manager to provide essential support to the clinic, colleagues, and providers, ensuring the smooth delivery of care and upholding the commitment to quality.
Duties and Responsibilities
Requirements
Benefits
Northern Counties Health Care offers a supportive work environment, opportunities for professional growth, and the chance to make a real difference in the lives of patients. A competitive benefits package includes health, dental, vision, LTD, life, 403(b), and generous earned time.
Northern Counties Health Care is a reputable healthcare provider seeking a detail-oriented and organized Medical Receptionist to join their team at the Hardwick Area Health Center. As a key member of the patient care team, this individual will work under the direction of the Practice Manager to provide essential support to the clinic, colleagues, and providers, ensuring the smooth delivery of care and upholding the commitment to quality.
Duties and Responsibilities
- Greet patients in a courteous and friendly manner, answer questions regarding the health center's programs and services.
- Answer incoming phone calls, perform initial triage, and forward calls to the appropriate staff member or take messages as appropriate.
- Coordinate the processing of patients with nursing and provider staff to ensure smooth workflow.
- Schedule patient appointments according to health center policies and assist with referrals.
- Register patients and update computerized registration information as necessary.
- Prepare and update medical records for new and returning patients.
- Process requests for medical records to and from other offices.
- Assist with clerical support for audits and quality assurance activities.
Requirements
- Education: High School Diploma or GED required.
- Experience: One year of office or professional experience preferred; Medical Receptionist experience is a plus.
- Skills: Proficiency in computer skills, including email functions, spreadsheets, and document processing. Ability to handle multiple tasks and maintain confidentiality.
- Excellent communication and interpersonal skills with the ability to work independently and as part of a team.
Benefits
Northern Counties Health Care offers a supportive work environment, opportunities for professional growth, and the chance to make a real difference in the lives of patients. A competitive benefits package includes health, dental, vision, LTD, life, 403(b), and generous earned time.
