Manager, Custodial Services Academic

This job was posted by https://www.azjobconnection.gov : For more

information, please see: https://www.azjobconnection.gov/jobs/7411322


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r**Manager, Custodial Services Academic**

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rNorthern Arizona University

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r****Special Information****

• This position is an on-site position which requires the incumbent to
  
  

complete their work primarily at an NAU site, campus, or facility

with or without accommodation. Opportunities for remote work are

rare.

• Driving a vehicle on behalf of the university is anticipated to be a
  
  

regular part of this position. Arizona Administrative Code Fleet

Safety Policy requires all employees who drive on university

business become authorized by submitting Driver\'s license

information for driving record monitoring, and completion of

training appropriate to the level of driving performed. The law

applies to all faculty, staff, and students who drive personal or

university-owned motorized vehicles for any business purpose. More

information on the NAU Authorized Driver Policy can be found on the

NAU website.

• Employees of Facility Services are considered essential staff and
  
  

must report to work when the university is closed for emergencies.

This position is required to participate in on-call, call back

duties and snow removal, which can include days, nights, weekends,

and holidays. Under established circumstances will respond to

emergency dispatch calls within set timeframes Administrative or

Campus Living buildings.

• NAU is currently engaged in transitioning to a new employment
  
  

category called **University Staff**, which aligns the current

• Classified Staff**, **Service Professional**, and
• Administrator** classifications into a single, unified employment
  
  

group. As a result, while this position is currently classified as

• Service Professional**, effective **July 1, 2026**, this position
  
  

will be automatically transitioned to the **University Staff**

category.

****About the Department/College****

The Northern Arizona University Facility Services Custodial Department

is currently hiring one (1) full-time benefit eligible Custodial Manager

in the Academic Buildings. The Custodial Department\'s goal is to

provide a clean, attractive and healthy learning environment. University

employees are responsible for maintaining the highest ethical standards

of conduct and are expected to practice professionalism, integrity,

trustworthiness, respect, stewardship, compliance, confidentiality, and

respect to maintain a safe and trusting environment.

**About the Position**

The Academic Custodial Manager position reports to the Assistant

Director of Maintenance and Operations in Facility Services and directs

a team of staff and student custodians on a daily basis. This position

oversees the daily activities of custodial services including: providing

leadership, handling administrative duties, personnel management

including hiring, providing training, interacting positively with the

campus community, ensuring safe operations, and overseeing operational

duties This position will assist and advise the Assistant Director of

Facilities and Maintenance in fulfilling Facility Services\' mission to

Northern Arizona University by practicing sustainable maintenance and

operations methods, ensuring a clean, healthy and safe work environment,

providing excellent customer service, adopting industry best practices,

following policies and procedures, and empowering the custodial

workforce. The successful candidate will be required to work **4am till

1pm - Monday through Friday with occasional weekend support**.

**Responsibilities Include**

35% - Personnel Support and Supervision

• Provides leadership to the custodial department.
• Has moderate influence over performance and rewards de isions.
• Ensures staff are trained to be effective and compliant in their
  
  

work.

• Monitors employee interactions and promotes a productive, inclusive
  
  

work environment.

• Identifies potential performance and employee relations issues.
• Applies institutional HR and talent policies and practices.
• Creates and follows management procedures and defined strategies,
  
  

policies, and protocols.

• Assures individual/team objectives and performance standards are
  
  

achieved.

• Assists subordinates with personnel problems involving custodial
  
  

workers.

• Make recommendations for hiring, firing, performance evaluation,
  
  

training, work allocation, and problem resolution.

• Ensures adherence to established university and departmental
  
  

policies and procedures, objectives, quality assurance programs, and

safety standards.

• The effort includes establishing work schedules, projects and
  
  

assignments, periodic and annual assessments, disciplinary actions

(as required), and payroll.

35% - Custodial Operations

Makes decisions related to allocating resources on a day-to-day basis.

Applies planning, organizing, coordinating, and facilitating skills.

Demonstrates working knowledge of routine work applications.

Monitors the inspection of buildings and facilities to in