Central Scheduler

IND1

POSITION RESPONSIBILITIES:

• Schedules patients for exams in a timely manner
• Is capable of multi-tasking on numerous phone lines
• Have full knowledge of all preps and what exams can be scheduled together.
• Answer telephones in a polite friendly manner and has a good working relationship with physician's offices and all hospital employees.
• Must be knowledgeable of all exams in the Imaging Department
• Must be knowledgeable of insurances and asks for pre-cert numbers or medical necessity on exams required.
• Maintains a high level of confidentiality within the department and the hospital
• Adheres to HIPAA privacy regulation in accordance with hospital's policies and procedures
• Coordinates with Medical Imaging when a Nuclear Medicine study is scheduled to ensure isotope is correctly ordered.
• Demonstrates knowledge of human growth and development, assessment, range of treatment, and care of patients appropriate to the ages of patients served.
• All other duties as assigned.

QUALIFICATIONS:
- LPN licensure preferred
- High School Diploma/GED required in lieu of LPN licensure
- Current BLS (or obtain prior to the completion of orientation)
- Excellent communication & computer skills
- Familiar with medical terminology
- Prior scheduling or medical office experience