What are the responsibilities and job description for the Veterinary Receptionist - Experience Required position at Northcreek Veterinary Clinic?
Veterinary Receptionist (Experience Required)
Full-Time or Part-Time | Northport, Alabama
We are seeking an experienced Veterinary Client Service Representative (CSR) to join our well-established, high-volume, 2.5-doctor animal practice in Northport, Alabama. We're looking for an energetic, positive individual who is highly organized, excels at multi-tasking, and truly enjoys helping both people and their pets.
With exciting changes ahead for our practice--including system updates and renovations--flexibility, adaptability, and comfort with change are strong advantages.
-------------------------
Position Highlights
*
Open to full-time or part-time candidates
*
Experience required in a veterinary environment
*
AVImark experience is HIGHLY preferred
*
Change management or adaptability to new systems and processes is a plus
-------------------------
Responsibilities
*
Provide excellent, compassionate client service both in person and over the phone
*
Greet clients, check patients in and out, and manage payment processing
*
Answer multi-line phone calls, screen needs, and schedule appointments
*
Process incoming and outgoing mail and email and other client communications
*
Maintain a clean and organized client lobby
*
Accurately document client information, communication notes, and other patient data
*
Escalate complex or sensitive situations to senior staff when needed
*
Collaborate closely with the team to support smooth patient flow and a positive client experience
-------------------------
Skills & Requirements
*
Veterinary reception experience required***
*
AVImark experience strongly preferred***
*
Ability to learn and understand basic veterinary concepts (vaccines, preventatives, common conditions)
*
Strong multitasking, communication, and organizational skills
*
Ability to work both independently and as part of a team
*
Professional, friendly, and calm under pressure
-------------------------
Hours & Compensation
*
Position available as full-time or part-time (minimum 20 hours per week)
*
Pay is commensurate with experience
-------------------------
Full-Time or Part-Time | Northport, Alabama
We are seeking an experienced Veterinary Client Service Representative (CSR) to join our well-established, high-volume, 2.5-doctor animal practice in Northport, Alabama. We're looking for an energetic, positive individual who is highly organized, excels at multi-tasking, and truly enjoys helping both people and their pets.
With exciting changes ahead for our practice--including system updates and renovations--flexibility, adaptability, and comfort with change are strong advantages.
-------------------------
Position Highlights
*
Open to full-time or part-time candidates
*
Experience required in a veterinary environment
*
AVImark experience is HIGHLY preferred
*
Change management or adaptability to new systems and processes is a plus
-------------------------
Responsibilities
*
Provide excellent, compassionate client service both in person and over the phone
*
Greet clients, check patients in and out, and manage payment processing
*
Answer multi-line phone calls, screen needs, and schedule appointments
*
Process incoming and outgoing mail and email and other client communications
*
Maintain a clean and organized client lobby
*
Accurately document client information, communication notes, and other patient data
*
Escalate complex or sensitive situations to senior staff when needed
*
Collaborate closely with the team to support smooth patient flow and a positive client experience
-------------------------
Skills & Requirements
*
Veterinary reception experience required***
*
AVImark experience strongly preferred***
*
Ability to learn and understand basic veterinary concepts (vaccines, preventatives, common conditions)
*
Strong multitasking, communication, and organizational skills
*
Ability to work both independently and as part of a team
*
Professional, friendly, and calm under pressure
-------------------------
Hours & Compensation
*
Position available as full-time or part-time (minimum 20 hours per week)
*
Pay is commensurate with experience
-------------------------
- How to Apply*