What are the responsibilities and job description for the Member Service Representative-Teller position at North Star Community Credit Union?
Member Services Representative (Part-Time)
Location: Velva
Organization: North Star Community Credit Union
Join a Team That Puts Members First
At North Star Community Credit Union, our Member Services Representatives play an important role in creating a positive member experience. In this part-time position, you will provide friendly, accurate, and professional service while assisting members with everyday financial transactions and account needs.
If you enjoy helping people, building relationships, and making a difference within your community, we would love to meet you.
What You’ll Do
As a Part-Time Member Services Representative, you will:
- Welcome members and provide exceptional service in person, by phone, and electronically
- Process deposits, withdrawals, loan payments, and other financial transactions accurately and efficiently
- Assist members with account questions and credit union services
- Support members with online banking and account access needs
- Balance your cash drawer and daily transactions while researching discrepancies
- Identify opportunities to recommend products and services that may benefit members
- Maintain accurate records while following all credit union policies and procedures
- Support branch operations through administrative tasks such as answering phones, scanning, filing, and data entry
What We’re Looking For
Experience
- Customer service, cash handling, retail, or financial experience preferred
Education
- High School Diploma or GED required
Skills
- Strong customer service and communication skills
- Attention to detail and accuracy
- Professionalism and confidentiality
- Comfortable using computers and financial systems
- Ability to work collaboratively in a team-focused environment
What Success Looks Like
- Delivering service aligned with The North Star Way
- Creating positive and professional member experiences
- Accurately processing transactions and balancing daily work
- Supporting branch operations with reliability and teamwork
- Building trusted relationships with members and coworkers
Why Join Us?
At North Star Community Credit Union, we are committed to supporting our members, employees, and communities. Our employees make a meaningful impact every day by helping members manage their finances with confidence while strengthening the communities we serve.
Salary : $18