What are the responsibilities and job description for the Facilities Manager position at North Kent Connect?
About North Kent Connect
Join a Team Making a Lasting Impact in Northern Kent County
North Kent Connect (NKC) is a Christian organization committed to improving the lives of all people in northern Kent County by providing access to basic needs and promoting economic independence.
As an organization running the Entrepreneurial Operating System (EOS®), we operate with vision, accountability, and healthy communication at every level. Our team is aligned, empowered, and passionate about our mission: every person has value.
At NKC, our core values are at the heart of everything we do:
When you visit NKC, you’ll be met with professionalism, follow-through, and a team that lives out its values every day. We're passionate about what we do, clear on where we’re going, and we have a lot of fun along the way.
Job Purpose
The Facilities Manager is responsible for maintaining North Kent Connect's building, grounds, equipment, and vehicles to ensure a safe, functional, and welcoming environment for clients, volunteers, staff, and community partners. This position oversees facility maintenance, vendor relationships, safety compliance, and operational support while ensuring organizational assets are maintained efficiently and cost-effectively.
DUTIES and RESPONSIBILITIES
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Join a Team Making a Lasting Impact in Northern Kent County
North Kent Connect (NKC) is a Christian organization committed to improving the lives of all people in northern Kent County by providing access to basic needs and promoting economic independence.
As an organization running the Entrepreneurial Operating System (EOS®), we operate with vision, accountability, and healthy communication at every level. Our team is aligned, empowered, and passionate about our mission: every person has value.
At NKC, our core values are at the heart of everything we do:
- People First We treat everyone with respect and kindness, offering fantastic service and genuine care.
- Dynamic We are passionate, proactive, and resourceful, always finding creative ways to move our vision forward.
- Aligned We are united toward a common goal, working collaboratively with a spirit of camaraderie and fun.
When you visit NKC, you’ll be met with professionalism, follow-through, and a team that lives out its values every day. We're passionate about what we do, clear on where we’re going, and we have a lot of fun along the way.
Job Purpose
The Facilities Manager is responsible for maintaining North Kent Connect's building, grounds, equipment, and vehicles to ensure a safe, functional, and welcoming environment for clients, volunteers, staff, and community partners. This position oversees facility maintenance, vendor relationships, safety compliance, and operational support while ensuring organizational assets are maintained efficiently and cost-effectively.
DUTIES and RESPONSIBILITIES
- Lead and execute preventive maintenance programs for facilities, equipment, and vehicles, including HVAC systems, coolers, freezers, forklifts (hilos), company vehicles, cardboard baler, and septic systems, coordinating vendor services as necessary.
- Manage relationships with maintenance providers, landscapers, cleaning services, and equipment vendors. Obtain quotes and maintain ongoing communication to confirm that the correct products, pricing, and services are provided.
- Collaborate with Thrift Store and Food Programming departments on warehouse organization.
- Oversee facility services such as security, janitorial, snow removal, landscaping, recycling, waste disposal, and parking.
- Conduct and document regular facilities inspections and address maintenance issues.
- Under the direction of the Food Program Manager, ensure compliance with health and safety standards and applicable industry regulations.
- Perform safety and security training with new staff and biannually to all staff based on industry standards.
- Respond to facility and equipment alarms and system failures.
- Provide prompt response to requests and maintenance issues, performing simple repairs throughout the building, connecting with outside vendors as needed.
- Ensure facilities remain clean, safe, and welcoming.
- Maintain safe and accessible sidewalks, parking lots, and entrances during winter weather conditions.
- Set up meeting areas as needed.
- Other duties as assigned by the Director of Operations.
- Associate's degree plus 5 or more years of experience as a handyman or in a skilled trade (i.e., plumbing, heating & cooling, construction) or a combination of education & experience.
- 2 or more years of experience driving a hilo with the ability to successfully operate the equipment in a rack storage environment. Hilo certification preferred.
- Must have a valid driver’s license and driving record in good standing.
- Must be able to stoop, crawl, bend at the knees and waist, squat, push, pull, lift above the head, and lift 50 pounds; includes body weight, equipment, tools, and boxes.
- Proficient with Excel, Word & Outlook email system.
- Ability to form and establish positive partnerships in the community.
- Selfstarter and possess a high degree of initiative.
- Must work well in a team environment.
- Medical, Dental, Vision, and Life Insurance after 30 days of employment.
- Benefits include 3 weeks paid time off after 90 days of employment.
- 5 paid holidays, plus the week between Christmas Eve and New Year's Day.
- 401K retirement with employer match after 30 days of employment.
- Training and professional development opportunities.
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