What are the responsibilities and job description for the Front Desk Receptionist position at North Georgia Nephrology Consultants?
Medical Front Office Coordinator (Epic EMR Required)
Location: Athens, GA 30607 | Pay: From $16.00 per hour | Job Type: Full-time
Job Summary
We are seeking a professional and detail-oriented Front Office Coordinator to join our nephrology practice. In this highly visible role, you will serve as the primary point of contact for patients and visitors, setting the tone for a world-class patient experience. The ideal candidate is a proactive problem-solver with a strong background in medical office operations and a mastery of the Epic EMR system.
Core Responsibilities
- Patient Coordination: Greet patients warmly, manage the check-in/check-out process, and coordinate daily patient flow with clinical staff.
- Scheduling & EMR Management: Utilize Epic EMR to efficiently schedule, confirm, and optimize provider calendars.
- Revenue Cycle Support: Accurately verify insurance eligibility, update patient demographics, and collect co-payments/outstanding balances.
- Administrative Excellence: Manage multi-line phone systems with professional etiquette, handle medical records (scanning/faxing) per HIPAA guidelines, and maintain a tidy reception area.
Qualifications & Requirements
- Epic EMR Expertise: Minimum 1 year of hands-on experience with Epic (Required).
- Medical Front Office: At least 1 year of experience in a healthcare or hospital-related setting (Required).
- Education: High school diploma or equivalent (Required).
- Professionalism: Exceptional communication skills and the ability to remain calm and compassionate in a fast-paced medical environment.
Logistics & Travel
- Primary Location: In-person at our Athens, GA clinic.
- Satellite Support: This position requires approximately 25% travel to provide front office support at our satellite clinics throughout the month.
- Locations include: Monroe, Loganville, Winder, and Greensboro, GA.
Preferred Skills (Plus)
- Medical Billing: Prior experience or familiarity with medical billing and reimbursement processes.
- Bilingual: Proficiency in Spanish is highly desired.
Schedule & Environment
- Shift: Monday – Friday (No weekends).
- Environment: In-person at our Athens clinic and satellite offices.
Job Type: Full-time
Pay: From $16.00 per hour
Application Question(s):
- How many years of Hospitals and Health Care experience do you currently have?
Education:
- High school or equivalent (Required)
Experience:
- Medical receptionist: 1 year (Required)
- Epic: 1 year (Required)
- Medical billing: 1 year (Preferred)
Ability to Commute:
- Athens, GA 30607 (Required)
Willingness to travel:
- 25% (Required)
Work Location: In person
Salary : $16