What are the responsibilities and job description for the Front Desk Receptionist position at North Florida Surgeons, P.A.?
Job Description:
· Schedule appointments, coordinating ancillary testing when necessary and ensuring pre certs and prior authorizations are received.
· Make appointments, cancel, reschedule and handle no-show appointments
· Greeting patients, verifying all demographic information, verify insurance
· Collect copayments, deductibles and coinsurance and provide receipts
· Data entry & record keeping
· Communicate with patients, physicians and staff
· Maintain inventory of medical products and office supplies
· Maintain a neat, clean waiting room
· Oversees record keeping for and destruction
· Assists satellite offices, some travel may be required
· Comply with HIPPA confidentiality standards
Requirements:
· Excellent verbal and written communication skills
· Excellent customer service skills
· Excellent organizational skills and attention to detail
· Ability to multi-task and function well in a high-paced and at times stressful environment
· Make appointments, cancel, reschedule and handle no-show appointments
· Greeting patients, verifying all demographic information, verify insurance
· Collect copayments, deductibles and coinsurance and provide receipts
· Data entry & record keeping
· Communicate with patients, physicians and staff
· Maintain inventory of medical products and office supplies
· Maintain a neat, clean waiting room
· Oversees record keeping for and destruction
· Assists satellite offices, some travel may be required
· Comply with HIPPA confidentiality standards
Requirements:
· Excellent verbal and written communication skills
· Excellent customer service skills
· Excellent organizational skills and attention to detail
· Ability to multi-task and function well in a high-paced and at times stressful environment