What are the responsibilities and job description for the Front Desk Receptionist position at Hot Paws Pet Resort?
About Us: Hot Paws Pet Resort is a busy, upbeat facility providing top-notch boarding, grooming, and daycare services for dogs. We’re looking for a dependable and enthusiastic Front Desk Receptionist to be the first smile customers see when they walk through our doors.
This is NOT a seasonal or summer-only position. Applicants must be 18 or older to apply.
Responsibilities:
- Greet clients and check pets in and out
- Book appointments and manage customer info in our system
- Answer phones, respond to emails, and handle daily data entry
- Record feeding, medication, and grooming instructions
- Keep the front office clean, organized, and welcoming
- Handle payment processing and maintain cash drawer
- Provide outstanding customer service and follow up as needed
- Occasionally assist in transporting pets to/from the facility
What We’re Looking For:
- Outgoing and friendly personality
- Excellent communication skills
- Tech-savvy and quick to learn new systems
- Able to multitask in a fast-paced environment
- Detail-oriented, organized, and punctual
- Comfortable around dogs of all breeds and sizes
Work Schedule:This role includes rotating shifts. Must be available for morning, evening, and weekend shifts.Daily operations run between:
- Monday – Friday: 6:20 AM – 5:45 PM or 8:20 PM – 9:30 PM
- Saturday: 6:50 AM – 1:00 PM or 6:20 PM – 8:30 PM
- Sunday: 6:50 AM – 12:00 PM or 6:20 PM – 8:30 PM
Benefits:
- Competitive hourly pay
- Tips after training
- Opportunities for advancement
- Fun, supportive team environment
- Work with dogs every day!
To Apply:Please submit your resume through really only.
Do not contact the facility directly. All application reviews and interview scheduling are handled through really unless otherwise specified.
Pay: $14.00 - $17.00 per hour
Benefits:
- Employee discount
Application Question(s):
- Are you available on holidays and weekends?
Experience:
- Pet care: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $14 - $17