What are the responsibilities and job description for the Account Manager position at North Dakota State University?
Company Description
North Dakota State University (NDSU) is a student-focused, land-grant, research university dedicated to educating students, advancing technology, and creating solutions to national and global challenges. As a top-ranked research institution, NDSU combines teaching with research in a dynamic learning environment. The university is an economic driver that emphasizes innovation, academic excellence, and affordability. NDSU prepares future leaders by fostering a collaborative and solution-driven educational experience.
Role Description
This is a full-time, on-site role for an Account Manager based in Fargo, ND. The Account Manager will be responsible for managing client accounts, building and maintaining strong relationships, identifying client needs, and providing solutions to drive successful outcomes. Key responsibilities include developing strategies to meet client goals, collaborating across departments, monitoring client satisfaction, and ensuring timely delivery of services or products. The role also involves meeting targets, addressing client queries, and fostering long-term partnerships.
Qualifications
- Client relationship management experience, with skills in customer service and stakeholder communication
- Strategic planning, project management, and ability to execute action plans effectively
- Sales and negotiation skills, with a proven ability to meet or exceed targets
- Strong teamwork and collaboration abilities, as well as effective problem-solving skills
- Organizational and time management skills to handle multiple accounts and deadlines
- Proficiency in business communication and presentation
- Familiarity with account management tools and CRM software is a plus
- Bachelor's degree in Business, Marketing, Communications, or a related field; relevant work experience may be considered