What are the responsibilities and job description for the UTS - Temporary Student Accounts Specialist at NC State position at North Carolina State University?
Posting Details
Position Information
Posting Number PG195836TM
Position Number 48SM38
Position Type Temporary
Essential Job Duties
The Student Accounts Specialist position will provide day to day support of all student account activities and resolve issues escalated from the department. This specialist must have a comprehensive understanding of all functions handled by the student accounts section. In addition, they will facilitate all procedures necessary to ensure that parents and students successfully navigate the MyPack Portal to achieve bill payment, direct deposit enrollment, and to obtain tax information. The specialist will respond to unique and unusual student issues that may require deviation from standard procedure and escalate as needed to the Supervisor or Lead Specialist.
Is Time Limited Yes
If Yes, Appointment Length 11 months
Wolfpack Perks And Benefits
As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being.
What we offer:
Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Department Information
Job City & State Raleigh, NC
Department
System Information
Classification Title Temporary-Clerical
Working Title UTS - Temporary Student Accounts Specialist at NC State
Position Information
Requirements and Preferences
Work Schedule Monday-Friday / 8am-5pm
Other Work/Responsibilities
N/A
Valid NC Driver's License required? No
Commercial Driver's License Required? No
Recruitment
Recruitment Details
Anticipated Hiring Range $20.00-$22.00/hourly
Recruitment Dates
Job Open Date 03/09/2026
Applicant Information
Quick Link https://jobs.ncsu.edu/postings/228221
EEO
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu .
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Position Information
Posting Number PG195836TM
Position Number 48SM38
Position Type Temporary
Essential Job Duties
The Student Accounts Specialist position will provide day to day support of all student account activities and resolve issues escalated from the department. This specialist must have a comprehensive understanding of all functions handled by the student accounts section. In addition, they will facilitate all procedures necessary to ensure that parents and students successfully navigate the MyPack Portal to achieve bill payment, direct deposit enrollment, and to obtain tax information. The specialist will respond to unique and unusual student issues that may require deviation from standard procedure and escalate as needed to the Supervisor or Lead Specialist.
Is Time Limited Yes
If Yes, Appointment Length 11 months
Wolfpack Perks And Benefits
As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being.
What we offer:
- Health Insurance for Temporary Employees
- Enhance your career with LEAD courses
- Attend non-revenue generating sporting events for free.
Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Department Information
Job City & State Raleigh, NC
Department
System Information
Classification Title Temporary-Clerical
Working Title UTS - Temporary Student Accounts Specialist at NC State
Position Information
Requirements and Preferences
Work Schedule Monday-Friday / 8am-5pm
Other Work/Responsibilities
- Other duties as needed
- Bachelor’s degree; or an equivalent combination of training and experience.
- All degrees must be received from appropriately accredited institutions.
- Ability to communicate pleasantly and effectively with students, parents, University staff and others about their situation. Strong analytical skills to review accounts and determine problem and resolution.
- Must have computer skills utilizing Microsoft software applications (Word, Excel) and ability to learn and use other software programs as required (PeopleSoft).
- Capacity for maintaining voluminous records and high-quality organizational skills.
- Strong interpersonal skills, good written communication skills, and good organizational skills.
- Candidates for this position must be able to maintain the highest standards of customer service excellence at all times and in all circumstances.
- Prefer previous customer service experience
N/A
Valid NC Driver's License required? No
Commercial Driver's License Required? No
Recruitment
Recruitment Details
Anticipated Hiring Range $20.00-$22.00/hourly
Recruitment Dates
Job Open Date 03/09/2026
Applicant Information
Quick Link https://jobs.ncsu.edu/postings/228221
EEO
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu .
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Salary : $20 - $22