What are the responsibilities and job description for the UTS - Temporary 911 Telecommunicator at UNC Chapel Hill position at North Carolina State University?
Posting Details
Position Information
Posting Number PG195578TM
Position Number 48LS100
Position Type Temporary
Essential Job Duties
The Department is seeking dedicated and reliable 911 Telecommunicators to join the Communications Center on an 11-month contract basis. The primary purpose of this position is to operate the E9-1-1 Communications Center effectively and efficiently 24 hours a day, 365 days a year, ensuring timely law enforcement and emergency response.
This role requires the ability to collect, process, prioritize, and disseminate critical information from and to multiple resources and agencies under stressful, high-pressure conditions
Is Time Limited Yes
If Yes, Appointment Length 11 months
Wolfpack Perks And Benefits
As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.
What we offer:
Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Department Information
Job City & State Chapel Hill, NC
Department
System Information
Classification Title Temporary-Technical/Paraprofessional
Working Title UTS - Temporary 911 Telecommunicator at UNC Chapel Hill
Position Information
Requirements and Preferences
Work Schedule Full-time (40 hours/week standard). Must cover 24/7/365 operations, including holidays and overnight shifts. Work cycle is 84 hours every two weeks.
Other Work/Responsibilities
3 years of 911 telemcommunications experience
Required License Or Certification
n/a
Valid NC Driver's License required? No
Commercial Driver's License Required? No
Recruitment
Recruitment Details
Anticipated Hiring Range $23.00 - $24.00/hourly, depending on experience
Recruitment Dates
Job Open Date 11/18/2025
Applicant Information
Quick Link https://jobs.ncsu.edu/postings/225032
EEO
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Position Information
Posting Number PG195578TM
Position Number 48LS100
Position Type Temporary
Essential Job Duties
The Department is seeking dedicated and reliable 911 Telecommunicators to join the Communications Center on an 11-month contract basis. The primary purpose of this position is to operate the E9-1-1 Communications Center effectively and efficiently 24 hours a day, 365 days a year, ensuring timely law enforcement and emergency response.
This role requires the ability to collect, process, prioritize, and disseminate critical information from and to multiple resources and agencies under stressful, high-pressure conditions
Is Time Limited Yes
If Yes, Appointment Length 11 months
Wolfpack Perks And Benefits
As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.
What we offer:
- Health Insurance for Temporary Employees
- Enhance your career with LEAD courses
- Attend non-revenue generating sporting events for free.
Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Department Information
Job City & State Chapel Hill, NC
Department
System Information
Classification Title Temporary-Technical/Paraprofessional
Working Title UTS - Temporary 911 Telecommunicator at UNC Chapel Hill
Position Information
Requirements and Preferences
Work Schedule Full-time (40 hours/week standard). Must cover 24/7/365 operations, including holidays and overnight shifts. Work cycle is 84 hours every two weeks.
Other Work/Responsibilities
- Operate multiple computer systems simultaneously, including CAD (Computer-Aided Dispatch), DCIN (Division of Criminal Information Network), and various alarm systems.
- Manage computerized multi-line/channel telephone and radio systems, performing continuous multi-task duties.
- Act as a vital link, listening, documenting, and communicating clearly and accurately, both verbally and in writing, over the telephone, radio, and in person.
- Accurately interpret audible noises, signals, and tones from various computer operating systems and programs.
- Ensure continued, uninterrupted University operations during periods of adverse weather and/or emergency situations that may require the University to close. Employee is required to report to work when scheduled during these types of events.
- Education: High School Diploma or equivalent.
- Experience: Sufficient experience to demonstrate the ability to work effectively under pressure (Minimum 1 year relevant experience preferred).
- Certification (Required Before Start): Must possess a Basic Telecommunicator Certification from a state criminal justice institution.
- Certification (Required Before Start): Must possess Division of Criminal Information ( DCIN ) Operator Certification
3 years of 911 telemcommunications experience
Required License Or Certification
n/a
Valid NC Driver's License required? No
Commercial Driver's License Required? No
Recruitment
Recruitment Details
Anticipated Hiring Range $23.00 - $24.00/hourly, depending on experience
Recruitment Dates
Job Open Date 11/18/2025
Applicant Information
Quick Link https://jobs.ncsu.edu/postings/225032
EEO
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Salary : $23 - $24