What are the responsibilities and job description for the Information Supervisor position at North Carolina State University?
Posting Details
Position Information
Posting Number PG195912TM
Position Number 47SCInfoSupervisor0426
Position Type Temporary
Essential Job Duties
JOIN THE PACK !
Do you enjoy working with students and helping them develop personally and professionally? Do you like to motivate and encourage others, take initiative, and work independently to drive team success? If so, NC State Student Centers could be the perfect place for you!
The Information Supervisor (Temporary) supports the daily operations of the Information Desk at Talley Student Union and provides support for the Witherspoon Student Center. This position offers leadership and guidance to Information Assistants and Information Managers, assists with the hiring and training of student employees, and helps ensure the smooth delivery of services, including lost and found and customer support. The Information Supervisor plays a key role in fostering a clean, safe, and welcoming environment for students, staff, and guests.
Key Responsibilities:
If Yes, Appointment Length
Wolfpack Perks And Benefits
As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.
What we offer:
Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Department Information
Job City & State Raleigh
Department Student Centers
System Information
Classification Title Temporary-Skilled Trades
Working Title Information Supervisor
Position Information
Requirements and Preferences
Work Schedule 25 - 35 hours per week. Flexibility for evenings and weekends, as required
Other Work/Responsibilities
N/A
Required License Or Certification
N/A
Valid NC Driver's License required? No
Commercial Driver's License Required? No
Recruitment
Recruitment Details
Anticipated Hiring Range $19/hour
Recruitment Dates
Job Open Date 05/06/2026
Applicant Information
Quick Link https://jobs.ncsu.edu/postings/229432
EEO
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu .
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to the start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Position Information
Posting Number PG195912TM
Position Number 47SCInfoSupervisor0426
Position Type Temporary
Essential Job Duties
JOIN THE PACK !
Do you enjoy working with students and helping them develop personally and professionally? Do you like to motivate and encourage others, take initiative, and work independently to drive team success? If so, NC State Student Centers could be the perfect place for you!
The Information Supervisor (Temporary) supports the daily operations of the Information Desk at Talley Student Union and provides support for the Witherspoon Student Center. This position offers leadership and guidance to Information Assistants and Information Managers, assists with the hiring and training of student employees, and helps ensure the smooth delivery of services, including lost and found and customer support. The Information Supervisor plays a key role in fostering a clean, safe, and welcoming environment for students, staff, and guests.
Key Responsibilities:
- Collaborate with the Administrative Specialist and Student Development Coordinator on recruiting, hiring, training, evaluation, and assessment initiatives
- Implement a comprehensive training plan for all new hires and add to the learning platform, Moodle
- Support new employees by leading training “shadow” shifts and providing ongoing coaching and feedback
- Create shift schedules for Information Assistants
- Supervise the Information Assistants and Information Managers
- Plan and facilitate regular staff meetings
- Foster staff engagement through icebreakers, games, and creative bulletin boards in the lost and found closet
- Proactively communicate with the Administrative Specialist regarding operational needs and areas for improvement
- Maintain and routinely update Google Forms and spreadsheets for lost and found, charger checkout, FAQs, and other information systems
- Oversee the organization and operation of the lost and found, including coordinating lost and found markets
- Communicate regularly with University Police to arrange pickup of valuable items
- Provide coverage for the Information Desk, as needed
- Follow and uphold all established safety procedures
- Assist with special projects as assigned by the Administrative Specialist and other NC State Student Centers administrators
If Yes, Appointment Length
Wolfpack Perks And Benefits
As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.
What we offer:
- Health Insurance for Temporary Employees
- Enhance your career with LEAD courses
- Attend non-revenue generating sporting events for free.
Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Department Information
Job City & State Raleigh
Department Student Centers
System Information
Classification Title Temporary-Skilled Trades
Working Title Information Supervisor
Position Information
Requirements and Preferences
Work Schedule 25 - 35 hours per week. Flexibility for evenings and weekends, as required
Other Work/Responsibilities
- Be an ambassador for NC State Centers and the university as a whole and enrich the quality of life for the campus community and support student success.
- Work as a cohesive team member and play an integral part in creating a positive work environment.
- Excellent interpersonal and communication skills
- Strong attention to detail and organizational skills
- Ability to work independently and manage multiple priorities
- Ability to carry, push, pull, and roll up to 40 pounds
- Experience working in a student union
- Experience supervising student employees
N/A
Required License Or Certification
N/A
Valid NC Driver's License required? No
Commercial Driver's License Required? No
Recruitment
Recruitment Details
Anticipated Hiring Range $19/hour
Recruitment Dates
Job Open Date 05/06/2026
Applicant Information
Quick Link https://jobs.ncsu.edu/postings/229432
EEO
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu .
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to the start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Salary : $19